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How to Pay for In-Home Care

How to Pay for Home Care in Hawaii

Jump to a state to see its Medicaid programs, waivers, and other ways to help pay for in-home care.

This directory lists Hawaii-specific and federal payment sources that can pay for, reimburse, offset, or help plan for home care. Some are direct payment sources; others are indirect supports that reduce the amount of private home care a family must buy. Hawaii's strongest state-specific pathways include QUEST Integration LTSS and its self-direction option, Kupuna Care with participant direction, Going Home Plus (Money Follows the Person), the I/DD HCBS Waiver, dual-eligible FIDE-SNP coordination, and the county Aging and Disability Resource Center and caregiver-support network, and VA benefits are broken out because they can be one of the strongest payment pathways for eligible Hawaii veterans and surviving spouses.

Updated August 2026

Reviewed by Valerie VanBooven, RN, BSN

Hawaii Medicaid / LTSS

QUEST Integration Long-Term Services and Supports (LTSS)

Yes

Helps pay for: Hawaii Medicaid managed care can authorize institutional and home/community-based LTSS for members who meet the applicable level-of-care and clinical criteria.

Who qualifies: Med-QUEST eligibility plus the required LTSS assessment/level of care; services must be authorized by the QUEST Integration health plan.

How to start: Apply for Med-QUEST, then ask the health plan for an LTSS assessment.

Good to know: Family caregiver payment: Sometimes

Med-QUEST: 808-524-3370 Oahu / 800-316-8005 neighbor islandsVisit website →

Hawaii Medicaid / Self-Direction

QUEST Integration Self-Directed Personal Assistance

Yes

Helps pay for: Allows eligible members to direct authorized personal-assistance services and use self-directed workers under health-plan/FMS rules.

Who qualifies: Member must qualify for LTSS/personal assistance and choose self-direction; worker enrollment, EVV, payroll and relationship restrictions apply.

How to start: Ask the QUEST health coordinator specifically for the self-directed personal-assistance option.

Good to know: Family caregiver payment: Possible; relationship rules apply

QUEST health plan / FMSVisit website →

Hawaii Medicaid / Personal Assistance

Personal Assistance Services - Level I

Yes

Helps pay for: Can cover homemaker/companion/chore-type assistance and support with everyday community living when authorized.

Who qualifies: QUEST LTSS eligibility, assessed need and plan authorization.

How to start: Request PA Level I through the health-plan care coordinator.

Good to know: Family caregiver payment: Possible under self-direction

QUEST health planVisit website →

Hawaii Medicaid / Personal Care

Personal Assistance Services - Level II

Yes

Helps pay for: Can cover hands-on personal care and attendant assistance with activities of daily living when authorized.

Who qualifies: QUEST LTSS eligibility, assessed hands-on need and plan authorization.

How to start: Request PA Level II through the health-plan care coordinator.

Good to know: Family caregiver payment: Possible under self-direction

QUEST health planVisit website →

Hawaii Medicaid / Respite

QUEST Integration Respite Care

Yes - respite

Helps pay for: Can provide temporary relief for an unpaid caregiver through authorized respite services.

Who qualifies: QUEST LTSS eligibility and respite need documented in the person-centered plan.

How to start: Ask the health coordinator to assess respite needs.

Good to know: Family caregiver payment: No continuous caregiver wage

QUEST health planVisit website →

Hawaii Medicaid / Adult Day

QUEST Integration Adult Day Care

Offsets care cost / day care

Helps pay for: Can cover supervised daytime care and personal support, potentially reducing paid in-home supervision hours.

Who qualifies: QUEST LTSS eligibility and service authorization.

How to start: Ask the health plan about adult day care providers and authorization.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Adult Day Health

QUEST Integration Adult Day Health

Offsets care cost / day care

Helps pay for: Can cover health-related daytime services, nursing oversight and therapeutic supports when medically necessary.

Who qualifies: QUEST LTSS eligibility and clinical authorization.

How to start: Ask the health coordinator about adult day health.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Nutrition

QUEST Integration Home-Delivered Meals

Offsets care cost

Helps pay for: Can cover home-delivered meals when included in an authorized LTSS plan.

Who qualifies: QUEST LTSS eligibility and assessed nutrition/support need.

How to start: Ask the health coordinator about meal benefits.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Safety

QUEST Integration Personal Emergency Response System (PERS)

Offsets care cost

Helps pay for: Can cover an emergency-alert system that supports safe community living and may reduce paid supervision needs.

Who qualifies: QUEST LTSS eligibility and plan authorization.

How to start: Ask the health coordinator about PERS.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Home Modification

QUEST Integration Environmental Accessibility Adaptations

Offsets care cost

Helps pay for: Can fund approved accessibility modifications that support health, safety and community living.

Who qualifies: QUEST LTSS eligibility; modification must meet medical/functional criteria and be approved before work begins.

How to start: Discuss home barriers with the health coordinator before purchasing or modifying.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Home Maintenance

QUEST Integration Home Maintenance

Offsets care cost

Helps pay for: Can cover limited home-maintenance supports when they are part of an approved LTSS plan.

Who qualifies: QUEST LTSS eligibility and authorization; service must fit program rules and assessed need.

How to start: Ask the health coordinator whether the needed maintenance qualifies.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Transition

QUEST Integration Moving Assistance

Offsets care cost

Helps pay for: Can help with approved moving-related supports when relocation is necessary for community living.

Who qualifies: QUEST LTSS eligibility and plan authorization.

How to start: Ask the health coordinator before incurring moving expenses.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Going Home Plus (Money Follows the Person)

Yes

Helps pay for: Helps eligible Medicaid residents move from hospitals, nursing facilities or ICF/IID settings back to the community with services and transition support.

Who qualifies: Medicaid; generally at least 60 continuous days in a qualifying institution; required level of care; choose community transition.

How to start: Ask the facility social worker, health plan or DD case manager for a Going Home Plus referral.

Good to know: Family caregiver payment: No direct caregiver wage

QUEST health plan / DD case managerVisit website →

Hawaii Medicaid / Transportation

QUEST Integration Non-Medical Transportation

Offsets care cost

Helps pay for: Can cover approved non-medical transportation related to LTSS/community participation.

Who qualifies: QUEST LTSS eligibility; trip/service must meet plan rules.

How to start: Request transportation through the health-plan care coordinator.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Medicaid Non-Emergency Medical Transportation (NEMT)

Offsets care cost

Helps pay for: Can cover transportation to medically necessary covered care when program requirements are met.

Who qualifies: Med-QUEST eligibility and transportation rules/authorization apply.

How to start: Contact the QUEST health plan for NEMT instructions.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Skilled Care

QUEST Integration Skilled / Private Duty Nursing

Yes - skilled care

Helps pay for: Can cover medically necessary skilled or private-duty nursing in the home when authorized.

Who qualifies: Medicaid eligibility, medical necessity and nursing authorization requirements.

How to start: Ask the treating clinician and health plan for nursing assessment/authorization.

Good to know: Family caregiver payment: Generally no

QUEST health planVisit website →

Hawaii Medicaid / Equipment

QUEST Integration Specialized Medical Equipment & Supplies

Offsets care cost

Helps pay for: Can cover qualifying medical equipment and supplies that support safe care at home.

Who qualifies: Medical necessity and plan coverage/authorization rules apply.

How to start: Ask the clinician/health plan before purchasing equipment.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Care Management

Community Care Management Agency (CCMA) Services

Indirect

Helps pay for: Can provide care-management support for eligible LTSS members, including coordination across home and community services.

Who qualifies: QUEST LTSS eligibility and plan assignment/authorization.

How to start: Ask the health plan whether CCMA services apply.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Counseling

QUEST Integration Counseling & Training

Partial / support

Helps pay for: Can cover counseling/training tied to an authorized LTSS plan, including support needed to maintain community living.

Who qualifies: QUEST LTSS eligibility and plan authorization.

How to start: Ask the care coordinator what training/counseling can be included.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Residential Alternative

Community Care Foster Family Home / E-ARCH

Residential alternative

Helps pay for: Medicaid LTSS can cover approved residential alternatives when living fully independently at home is not safe or feasible.

Who qualifies: QUEST LTSS eligibility and licensed/certified setting requirements.

How to start: Ask the health coordinator about community residential alternatives.

Good to know: Family caregiver payment: Potential caregiver/provider payment through licensed setting

QUEST health plan / licensed providerVisit website →

Hawaii Medicaid / State Plan

Medicaid Home Health

Yes - skilled care

Helps pay for: Can cover medically necessary home-health services such as skilled nursing, therapy and qualifying aide services under Medicaid rules.

Who qualifies: Med-QUEST eligibility, medical necessity and provider/authorization requirements.

How to start: Ask the treating clinician and QUEST plan about home-health coverage.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Financial Eligibility

Medically Needy Spenddown

Indirect - enables Medicaid

Helps pay for: Some aged, blind or disabled applicants with income above the standard may qualify after meeting a medical-expense spenddown.

Who qualifies: Income/assets and medically-needy rules apply; documented medical expenses must meet the calculated spenddown.

How to start: Apply for Med-QUEST and request a formal spenddown determination.

Good to know: Family caregiver payment: No

Med-QUEST eligibilityVisit website →

Hawaii Medicaid + Medicare / Integrated Care

FIDE-SNP for Dual-Eligible Members

Coordinates covered care

Helps pay for: For 2026, newly enrolling dual-eligible members who choose a D-SNP generally must use the FIDE-SNP offered by the same organization as their QUEST Integration plan, helping coordinate Medicare, Medicaid and LTSS.

Who qualifies: Must be eligible for both Medicare and Medicaid and meet plan enrollment rules.

How to start: Ask Hawaii SHIP and the QUEST plan about aligned FIDE-SNP options.

Good to know: Family caregiver payment: No direct cash

Hawaii SHIP / QUEST planVisit website →

Hawaii Medicaid / Transition Costs

Going Home Plus Supplemental Transition Supports

Offsets care/transition cost

Helps pay for: Can help with housing coordination, deposits, utility hookups, essential furniture/household items and moving services for qualifying transitions.

Who qualifies: Must qualify for Going Home Plus and have approved transition needs.

How to start: Coordinate all purchases through the GHP transition team before spending.

Good to know: Family caregiver payment: No

GHP transition coordinatorVisit website →

Hawaii Medicaid / I/DD

I/DD 1915(c) HCBS Waiver

Yes

Helps pay for: Provides HCBS for eligible people with intellectual/developmental disabilities who meet institutional level-of-care criteria and live in qualifying community settings.

Who qualifies: Medicaid, I/DD eligibility and institutional level of care; DD case-management and waiver requirements apply.

How to start: Contact the Hawaii Department of Health Developmental Disabilities Division for intake/case management.

Good to know: Family caregiver payment: Sometimes

DDD / DD case managerVisit website →

Hawaii Medicaid / I/DD / Personal Assistance

I/DD Personal Assistance / Habilitation

Yes

Helps pay for: Can fund personal assistance and habilitation to support daily living, skill development and community participation.

Who qualifies: I/DD waiver eligibility and person-centered service authorization.

How to start: Request through the DD case manager.

Good to know: Family caregiver payment: Possible; verify worker rules

DD case managerVisit website →

Hawaii Medicaid / I/DD / Respite

I/DD Waiver Respite

Yes - respite

Helps pay for: Can provide caregiver relief through authorized respite services.

Who qualifies: I/DD waiver eligibility and assessed respite need.

How to start: Ask the DD case manager to include respite.

Good to know: Family caregiver payment: No continuous caregiver wage

DD case managerVisit website →

Hawaii Medicaid / I/DD / Support

I/DD Assistive Technology & Chore Services

Offsets care cost

Helps pay for: Can cover qualifying assistive technology and chore supports that help maintain safe community living.

Who qualifies: I/DD waiver eligibility and service authorization.

How to start: Discuss functional barriers with the DD case manager.

Good to know: Family caregiver payment: No

DD case managerVisit website →

Hawaii Medicaid / I/DD / Accessibility

I/DD Home/Vehicle Modifications, NMT & PERS

Offsets care cost

Helps pay for: Can cover authorized environmental adaptations, vehicle modifications, non-medical transportation and emergency-response supports.

Who qualifies: I/DD waiver eligibility; items/services must meet waiver criteria and be approved in advance.

How to start: Request through the DD case manager before purchasing.

Good to know: Family caregiver payment: No

DD case managerVisit website →

Hawaii Medicaid / I/DD / Skilled Care

I/DD Waiver Nursing

Yes - skilled care

Helps pay for: Can cover nursing services for eligible waiver participants with assessed clinical needs.

Who qualifies: I/DD waiver eligibility, clinical need and service authorization.

How to start: Ask the DD case manager/clinical team.

Good to know: Family caregiver payment: Generally no

DD case managerVisit website →

Hawaii Medicaid / I/DD / Community

I/DD Community Learning & Employment Supports

Offsets care cost

Helps pay for: Community-learning and employment supports can reduce reliance on paid supervision while supporting independence and participation.

Who qualifies: I/DD waiver eligibility and person-centered authorization.

How to start: Ask the DD case manager about community-learning/employment services.

Good to know: Family caregiver payment: No

DD case managerVisit website →

Community Integration Services Plus (CIS+) Medical Respite

Temporary supportive care

Helps pay for: Beginning in 2026, Hawaii Medicaid is phasing in medical-respite benefits for qualifying members with complex health needs who meet applicable housing/institutional criteria.

Who qualifies: Med-QUEST eligibility plus program-specific clinical/social criteria and referral/authorization.

How to start: Ask the QUEST health plan or hospital discharge team about CIS+ medical respite.

Good to know: Family caregiver payment: No

QUEST health plan / hospital teamVisit website →

Hawaii Medicaid / Housing Support

QUEST HRSN Housing Navigation Supports

Offsets housing/care cost

Helps pay for: Can provide pre-tenancy and tenancy-sustaining services for eligible members with complex health needs who are homeless or at risk of homelessness.

Who qualifies: Med-QUEST eligibility plus clinical and housing-risk criteria.

How to start: Ask the QUEST plan about HRSN housing screening and referral.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Medicaid / Palliative Care

Community Palliative Care Benefit

Yes - clinical support

Helps pay for: Hawaii Medicaid has implemented a community palliative-care benefit that can support serious-illness care outside the hospital when criteria are met.

Who qualifies: Med-QUEST eligibility, serious-illness/clinical criteria and plan authorization.

How to start: Ask the treating clinician and QUEST plan for palliative-care referral.

Good to know: Family caregiver payment: No

QUEST health planVisit website →

Hawaii Aging / State Funded

Kupuna Care Program

Yes / subsidized

Helps pay for: State/federal aging funds can provide LTSS and caregiver supports to help older adults age in place and avoid institutionalization.

Who qualifies: Eligibility is determined by the county Area Agency on Aging/ADRC using intake, assessment and a person-centered plan; funding is limited.

How to start: Contact the county Office on Aging/ADRC for Kupuna Care screening.

Good to know: Family caregiver payment: Sometimes through participant direction

County AAA / ADRCVisit website →

Hawaii Aging / Self-Direction

Kupuna Care Participant-Directed Services and Supports

Yes / subsidized

Helps pay for: Eligible participants can have decision-making authority over a budget to purchase and manage needed services/supports under a person-centered plan.

Who qualifies: Must qualify for Kupuna Care; AAA authorizes/allots services; FMS/provider and worker rules apply.

How to start: Tell the county AAA/ADRC you want the participant-directed option.

Good to know: Family caregiver payment: Possible; verify local worker rules

County AAA / ADRC / FMSVisit website →

Hawaii Aging / Personal Care

Kupuna Care Personal Care & Attendant Care

Yes / subsidized

Helps pay for: Can provide help with bathing, eating, dressing, toileting, transfers, supervision and other personal assistance for eligible older adults.

Who qualifies: Generally age 60+ aging-network eligibility, assessed need and local funding/authorization.

How to start: Request an in-home assessment through the county Office on Aging.

Good to know: Family caregiver payment: Possible under participant direction

County AAA / ADRCVisit website →

Hawaii Aging / Homemaker

Kupuna Care Homemaker & Chore Services

Yes / subsidized

Helps pay for: Can help with meal preparation, shopping, housework, medication routines and heavier household/yard tasks.

Who qualifies: Aging-network eligibility, assessed need and local funding.

How to start: Ask the county Office on Aging about homemaker/chore services.

Good to know: Family caregiver payment: Possible under participant direction

County AAA / ADRCVisit website →

Hawaii Aging / Respite

Kupuna Care / Aging-Network Respite

Yes - respite

Helps pay for: Can provide temporary caregiver relief and may be combined with other caregiver-support services when funding is available.

Who qualifies: Caregiver/care-recipient assessment and local program availability.

How to start: Contact the county Office on Aging/ADRC.

Good to know: Family caregiver payment: No continuous caregiver wage

County AAA / ADRCVisit website →

Hawaii Aging / Adult Day

Kupuna Care Adult Day Care / Adult Day Health

Offsets care cost / day care

Helps pay for: Can subsidize supervised daytime care and health-related day services, reducing in-home supervision needs.

Who qualifies: Aging-network eligibility, assessment and local provider/funding availability.

How to start: Ask the county Office on Aging for adult-day options.

Good to know: Family caregiver payment: No

County AAA / ADRCVisit website →

Hawaii Aging / Nutrition

Home-Delivered & Congregate Meals

Offsets care cost

Helps pay for: Meals can reduce food spending and caregiver meal-preparation time while providing nutrition and social/safety support.

Who qualifies: Program-specific age, need and local availability criteria.

How to start: Contact the county Office on Aging/ADRC or nutrition provider.

Good to know: Family caregiver payment: No

County AAA / ADRCVisit website →

Hawaii Aging / Transportation

Assisted Transportation & Transportation Services

Offsets care cost

Helps pay for: Can subsidize door-to-door/escort or other transportation for older adults, reducing caregiver driving time and transportation expense.

Who qualifies: Aging-network eligibility and local service/funding availability.

How to start: Contact the county Office on Aging/ADRC.

Good to know: Family caregiver payment: No

County AAA / ADRCVisit website →

Hawaii Aging / Caregiver Support

National Family Caregiver Support Program / Hawaii Aging Network

Partial / respite

Helps pay for: Provides caregiver information, assistance, counseling, training, respite and limited supplemental services through county aging agencies.

Who qualifies: Older Americans Act caregiver eligibility and local funding/priorities apply.

How to start: Contact the county Office on Aging/ADRC for caregiver assessment.

Good to know: Family caregiver payment: No continuous caregiver wage

County AAA / ADRCVisit website →

Hawaii Aging / Navigation

Aging & Disability Resource Centers / County Offices on Aging

Indirect

Helps pay for: One-stop navigation for long-term-care options, aging services, caregiver support, meals, transportation and local providers.

Who qualifies: Available statewide; service eligibility varies by referred program.

How to start: Call the county Office on Aging serving the resident.

Good to know: Family caregiver payment: No

Honolulu 808-768-7700; Hawaii 808-961-8626; Maui 808-270-7774; Kauai 808-241-4470Visit website →

Hawaii Aging / Dementia

Hanai Memory Network Program

Indirect / care navigation

Helps pay for: New 2026 statewide dementia initiative designed to improve screening, diagnosis, navigation, coordinated care and caregiver support, including specialists in each county.

Who qualifies: Program implementation and local service availability will determine access; aimed at people with dementia and caregivers.

How to start: Ask the Executive Office on Aging/county aging office about Hanai Memory Network availability.

Good to know: Family caregiver payment: No direct wage

EOA / county AAAVisit website →

Medicare Counseling

Hawaii SHIP

Offsets insurance/medical cost

Helps pay for: Free unbiased counseling on Medicare, Medicare Advantage, Part D, Medigap and programs that reduce Medicare costs.

Who qualifies: Medicare beneficiaries, caregivers and people approaching Medicare eligibility.

How to start: Call Hawaii SHIP for one-to-one counseling.

Good to know: Family caregiver payment: No

808-586-7299 Oahu / 888-875-9229 statewideVisit website →

Medicare

Medicare Home Health

Yes - skilled/limited aide

Helps pay for: Can cover intermittent skilled nursing, therapy and limited home-health-aide services when Medicare eligibility rules are met.

Who qualifies: Medicare; homebound and skilled-care requirements generally apply; custodial care alone is not covered.

How to start: Ask the treating clinician for a Medicare-certified home-health referral.

Good to know: Family caregiver payment: No

Medicare: 800-633-4227Visit website →

Medicare / Caregiver Support

Medicare Caregiver Training Services

Offsets caregiver training cost

Helps pay for: Medicare can cover certain training for caregivers when needed to help a patient carry out a treatment plan safely.

Who qualifies: Must meet Medicare coverage requirements and be part of the patient care plan.

How to start: Ask the clinician whether caregiver training can be billed to Medicare.

Good to know: Family caregiver payment: No

Medicare / treating clinicianVisit website →

Medicare / Dementia

GUIDE Dementia Care Model

Partial / respite

Helps pay for: Participating GUIDE organizations can provide dementia care coordination, caregiver education/support and respite benefits for eligible beneficiaries.

Who qualifies: Traditional Medicare beneficiary with dementia; must meet model and participant-provider requirements.

How to start: Use the CMS GUIDE participant list or ask Medicare/clinician about participating organizations.

Good to know: Family caregiver payment: No continuous caregiver wage

CMS / participating GUIDE organizationVisit website →

Medicare Cost Reduction

Medicare Savings Programs (MSP)

Offsets household/medical cost

Helps pay for: Medicaid-administered programs can pay Medicare premiums and, for some beneficiaries, other Medicare cost sharing, freeing income for care.

Who qualifies: Income/resource and Medicare eligibility rules vary by MSP category.

How to start: Apply through Med-QUEST and ask Hawaii SHIP for screening help.

Good to know: Family caregiver payment: No

Med-QUEST / Hawaii SHIPVisit website →

Prescription Cost Reduction

Extra Help / Part D Low-Income Subsidy

Offsets prescription cost

Helps pay for: Reduces Medicare Part D premiums, deductibles and prescription copays for qualifying beneficiaries.

Who qualifies: Medicare Part D and income/resource or automatic-eligibility rules.

How to start: Apply through Social Security or ask Hawaii SHIP.

Good to know: Family caregiver payment: No

SSA / Hawaii SHIPVisit website →

Food Cost Reduction

SNAP

Offsets household cost

Helps pay for: Monthly food benefits can reduce grocery spending, preserving household income for care.

Who qualifies: Household income and program rules; households with elderly/disabled members use special net-income rules.

How to start: Apply through Hawaii DHS Benefit, Employment & Support Services.

Good to know: Family caregiver payment: No

Energy Cost Reduction

Hawaii Home Energy Assistance Program (H-HEAP / LIHEAP)

Offsets household cost

Helps pay for: Can provide eligible households a one-time payment toward electric or gas bills, including crisis assistance when service is threatened.

Who qualifies: Income, household and program-year rules; crisis slots/funding can be limited.

How to start: Apply through the contracted community action agency for the county.

Good to know: Family caregiver payment: No

Hawaii DHS / local CAAVisit website →

Home Energy / Cost Reduction

Weatherization Assistance Program

Offsets household cost

Helps pay for: Provides free qualifying energy-efficiency measures for eligible low-income households, reducing ongoing utility costs.

Who qualifies: Generally within 200% of the federal poverty guideline; priority includes older adults and people with disabilities.

How to start: Contact the community action agency serving the county.

Good to know: Family caregiver payment: No

Hawaii Office of Community Services / local CAAVisit website →

Energy Rebates / Cost Reduction

Hawaii Energy & Utility Efficiency Rebates

Offsets household cost

Helps pay for: Rebates and efficiency programs can reduce appliance, water-heating, cooling and other home-energy costs; availability differs by county/utility.

Who qualifies: Program, technology, county and utility rules vary; some incentives are income-qualified.

How to start: Check Hawaii State Energy Office and local utility/Hawaii Energy programs before purchase.

Good to know: Family caregiver payment: No

Hawaii State Energy OfficeVisit website →

Private Insurance

Long-Term Care Insurance

Yes / reimbursement

Helps pay for: Existing LTC insurance may reimburse covered home care, personal care, respite or other long-term-care services according to the policy.

Who qualifies: Policy benefit triggers, elimination periods, daily/monthly limits and covered-provider rules apply.

How to start: Review the policy and request a written benefit eligibility determination from the insurer.

Good to know: Family caregiver payment: Sometimes indirectly

Insurer / Hawaii Insurance DivisionVisit website →

Home Equity

Reverse Mortgage / HECM

Cash / indirect

Helps pay for: Eligible homeowners age 62+ may convert home equity to cash that can be used for care, but the loan has significant costs and obligations.

Who qualifies: Age, home, occupancy, equity and counseling requirements apply; taxes/insurance/maintenance remain borrower obligations.

How to start: Speak with a HUD-approved HECM counselor before applying.

Good to know: Family caregiver payment: Yes, indirectly

HUD counseling: 800-569-4287Visit website →

Life Insurance

Life Insurance Cash Value / Accelerated Benefit / Life Settlement

Cash / indirect

Helps pay for: Depending on policy terms, cash value, an accelerated death benefit or a life settlement may provide funds that can be used for home care.

Who qualifies: Policy-specific; tax, Medicaid and estate consequences can be significant.

How to start: Ask the insurer for an in-force illustration/options and review with a qualified adviser.

Good to know: Family caregiver payment: Yes, indirectly

Insurer / Hawaii Insurance DivisionVisit website →

Retirement / Savings

Retirement Income, Annuity or Savings Drawdown

Cash / private pay

Helps pay for: Retirement accounts, annuities and savings can be budgeted to pay privately for home care when public benefits do not cover all needed hours.

Who qualifies: Account, tax, required-distribution and liquidity rules vary.

How to start: Build a care budget with a fiduciary financial/tax adviser.

Good to know: Family caregiver payment: Yes, indirectly

Financial / tax adviserVisit website →

Private Pay / Family Arrangement

Personal Care Agreement / Private Family Payment

Yes - private pay

Helps pay for: A written personal-care agreement can formalize payment to a relative for legitimate caregiving services and document duties, hours and reasonable compensation.

Who qualifies: Must be bona fide, prospective and properly documented; Medicaid transfer-of-asset and tax/employment rules can apply.

How to start: Use an elder-law attorney/CPA before beginning payments if Medicaid eligibility may matter.

Good to know: Family caregiver payment: Yes

Elder-law attorney / CPAVisit website →

Workers Compensation

Workers Compensation Medical / Home Care

Sometimes

Helps pay for: For a compensable work-related injury, workers compensation can pay medical care and may cover medically necessary home services when authorized.

Who qualifies: Must arise from a covered work injury and be authorized under Hawaii workers-compensation rules.

How to start: Ask the carrier/claims adjuster and treating clinician about home-care coverage.

Good to know: Family caregiver payment: Sometimes, case-specific

Hawaii DCD: 808-586-9151Visit website →

Auto / Liability

Liability or Accident Settlement

Cash / indirect

Helps pay for: Settlement proceeds from an accident or injury can be reserved or structured to pay future home-care expenses.

Who qualifies: Depends on claim, settlement terms, liens, benefit eligibility and tax/legal issues.

How to start: Coordinate with attorney and financial adviser before spending settlement funds.

Good to know: Family caregiver payment: Yes, indirectly

Attorney / insurerVisit website →

VA Benefits

VA Homemaker & Home Health Aide

Yes

Helps pay for: VA may pay an authorized community aide to help an eligible Veteran with ADLs and selected daily tasks.

Who qualifies: VA enrollment/community-care eligibility, clinical need and local availability; copay may apply.

How to start: Ask the VA primary-care team/social worker for assessment and authorization.

Good to know: Family caregiver payment: No

VA care teamVisit website →

Veteran-Directed Care (VDC)

Yes

Helps pay for: Provides a flexible self-directed budget for eligible Veterans needing personal care; workers may include family or neighbors subject to local program rules.

Who qualifies: Enrolled Veteran; community-care eligibility; clinical criteria and local VDC availability.

How to start: Ask the VA social worker whether VDC is available locally.

Good to know: Family caregiver payment: Yes

VA social workerVisit website →

VA Aid & Attendance Pension Add-On

Cash / indirect

Helps pay for: Additional monthly pension amount for qualifying Veterans/survivors who need help with daily activities or meet other criteria; cash can be used toward care.

Who qualifies: Must first qualify for VA pension plus Aid & Attendance medical/financial criteria.

How to start: Apply through VA or an accredited representative.

Good to know: Family caregiver payment: Yes, indirectly

VA / accredited representativeVisit website →

VA Homemaker & Home Health Aide

Yes

Helps pay for: VA may pay an authorized community aide to help an eligible Veteran with ADLs and selected daily tasks.

Who qualifies: VA enrollment/community-care eligibility, clinical need and local availability; copay may apply. Ask VA primary care/social work for assessment and authorization.

How to start: Ask the VA social worker or care team about VA Homemaker & Home Health Aide.

Good to know: Family caregiver payment: No

VA care teamVisit website →

Veteran-Directed Care (VDC)

Yes

Helps pay for: Provides a flexible self-directed budget for eligible Veterans who need personal care and help with daily activities; workers may include family or neighbors under local program rules.

Who qualifies: Enrolled Veteran; community-care eligibility; clinical need and local VDC availability. Ask the VA social worker whether VDC is available through the local VA/AAA partnership.

How to start: Ask the VA social worker or care team about Veteran-Directed Care (VDC).

Good to know: Family caregiver payment: Yes

VA social workerVisit website →

VA Skilled Home Health

Yes - skilled care

Helps pay for: VA may purchase skilled nursing, therapy and related home-health services from community providers for eligible Veterans.

Who qualifies: Clinical need, VA eligibility and authorization/local availability. Ask the VA care team for skilled home-health assessment/referral.

How to start: Ask the VA social worker or care team about VA Skilled Home Health.

Good to know: Family caregiver payment: No

VA social workerVisit website →

VA Respite Care

Yes - respite

Helps pay for: VA may arrange in-home, adult-day or nursing-home respite to give eligible caregivers a break.

Who qualifies: Clinical need, enrollment and local availability; community-care authorization may apply. Ask the VA caregiver support coordinator/social worker.

How to start: Ask the VA social worker or care team about VA Respite Care.

Good to know: Family caregiver payment: No

VA social worker / caregiver support coordinatorVisit website →

VA Aid & Attendance

Cash / indirect

Helps pay for: Extra pension amount for a qualifying Veteran/survivor who needs help with ADLs, is bedridden, has severe vision impairment or meets other criteria.

Who qualifies: Must qualify for VA pension and Aid & Attendance medical/financial criteria. Apply through VA or an accredited representative.

How to start: Ask the VA social worker or care team about VA Aid & Attendance.

Good to know: Family caregiver payment: Yes, indirectly

VA / accredited representativeVisit website →

Program of Comprehensive Assistance for Family Caregivers (PCAFC)

Direct caregiver stipend

Helps pay for: Monthly stipend and additional supports for an approved primary family caregiver of an eligible Veteran.

Who qualifies: Veteran and caregiver must meet PCAFC eligibility and complete VA assessment/enrollment. Apply jointly through VA Caregiver Support.

How to start: Ask the VA social worker or care team about Program of Comprehensive Assistance for Family Caregivers (PCAFC).

Good to know: Family caregiver payment: Yes

855-260-3274Visit website →

VA Community Care Network - Region 4

Pays authorized provider

Helps pay for: VA-authorized community care can include home health and other approved services. Hawaii is in CCN Region 4, administered by TriWest.

Who qualifies: VA referral/authorization and community-care eligibility generally apply. Do not assume reimbursement after privately hiring care. Obtain VA authorization before routine community care; use emergency/urgent-care rules when applicable.

How to start: Ask the VA social worker or care team about VA Community Care Network - Region 4.

Good to know: Family caregiver payment: No

VA care team / TriWest Regions 4-5: 877-226-8749Visit website →

VA Pension

Cash / indirect

Helps pay for: Needs-based monthly cash benefit for qualifying wartime Veterans or survivors; can be used toward living and care expenses.

Who qualifies: Wartime service plus age/disability and net-worth/income rules. Apply through VA or an accredited representative.

How to start: Ask the VA social worker or care team about VA Pension.

Good to know: Family caregiver payment: Yes, indirectly

VA / accredited representativeVisit website →

Housebound Pension Add-On

Cash / indirect

Helps pay for: Additional pension amount for some pension-eligible Veterans substantially confined to the home because of permanent disability.

Who qualifies: Must qualify for pension plus housebound criteria; cannot generally receive both A&A and housebound add-ons. Apply with pension/A&A-housebound forms and medical evidence.

How to start: Ask the VA social worker or care team about Housebound Pension Add-On.

Good to know: Family caregiver payment: Yes, indirectly

VA / accredited representativeVisit website →

Home Improvements and Structural Alterations (HISA)

Offsets care cost

Helps pay for: Grant for medically necessary home improvements/structural alterations such as accessibility changes.

Who qualifies: Veteran must meet HISA clinical/eligibility rules; prescribed improvement and approval required. Ask VA prosthetics/rehabilitation or care team before starting work.

How to start: Ask the VA social worker or care team about Home Improvements and Structural Alterations (HISA).

Good to know: Family caregiver payment: No

VA prosthetics / care teamVisit website →

VA Adult Day Health Care

Offsets care cost / day care

Helps pay for: Therapeutic daytime health, rehabilitation and social services can reduce in-home supervision needs for eligible Veterans.

Who qualifies: Clinical need, enrollment/eligibility and local availability. Ask the VA social worker about adult day health care.

How to start: Ask the VA social worker or care team about VA Adult Day Health Care.

Good to know: Family caregiver payment: No

VA social workerVisit website →

VA Hospice Care

Yes - hospice

Helps pay for: VA can arrange hospice/palliative services, often including home-based support, for eligible Veterans with advanced illness.

Who qualifies: Clinical eligibility and VA/hospice authorization requirements. Ask VA care team for hospice/palliative consultation.

How to start: Ask the VA social worker or care team about VA Hospice Care.

Good to know: Family caregiver payment: No

VA care teamVisit website →

Where Hawaii Families Can Start

Not sure where to begin? Match your situation to a contact below.

Medicaid applications, eligibility, plan enrollment and general Med-QUEST questions

Med-QUEST Customer Services

808-524-3370 Oahu / 800-316-8005 neighbor islandsVisit website →

LTSS assessment, personal assistance, self-direction, respite, meals, PERS, home modifications, nursing and transportation

QUEST Integration Health Plan

Use member-services number on plan cardVisit website →

Statewide aging/caregiver programs, county aging network and policy information

Executive Office on Aging

808-586-0100Visit website →

Kupuna Care, caregiver supports, meals, transportation and aging services on Oahu

Honolulu Elderly Affairs Division / ADRC

808-768-7700Visit website →

Kupuna Care, caregiver supports, meals, transportation and aging services on Hawaii Island

Hawaii County Office of Aging / ADRC

808-961-8626Visit website →

Kupuna Care, caregiver supports and aging services for Maui, Molokai and Lanai

Maui County Office on Aging / ADRC

808-270-7774Visit website →

Kupuna Care, caregiver supports, meals, transportation and aging services on Kauai

Kauai Agency on Elderly Affairs / ADRC

808-241-4470Visit website →

Free Medicare, Medicare Advantage, Part D, Medigap and Medicare cost-assistance counseling

Hawaii SHIP

808-586-7299 / 888-875-9229Visit website →

LIHEAP electric/gas bill assistance and crisis help

Hawaii Home Energy Assistance Program

Local community action agencyVisit website →

Free qualifying energy-efficiency measures for eligible households

Weatherization Assistance Program

Local community action agencyVisit website →

Medicare home health, caregiver training, GUIDE and coverage questions

Medicare

800-633-4227Visit website →

VA health benefits, caregiver/home-care programs and general VA assistance

U.S. Department of Veterans Affairs

800-698-2411Visit website →

Before You Rely on Any Payment Source

  • Planning Point

    Why It Matters

  • QUEST Integration is the main Medicaid LTSS pathway

    For older adults and adults with disabilities who meet the required level of care, QUEST Integration can authorize a broad HCBS package including personal assistance, respite, meals, PERS, modifications, transportation and nursing.

  • Self-directed personal assistance can create a paid-worker pathway

    Hawaii Medicaid has a self-directed personal-assistance program. A proposed family worker should be cleared with the QUEST health plan/FMS before work begins because enrollment, relationship, EVV and payroll rules apply.

  • Kupuna Care is broader than the old Kupuna Caregivers program

    Hawaii repealed the separate Kupuna Caregivers statute and consolidated caregiver/employed-caregiver support into Kupuna Care. Current law provides both traditional delivery and participant-directed services/supports.

  • County ADRCs are essential because aging services are locally administered

    Honolulu, Hawaii, Maui and Kauai aging agencies authorize and coordinate Kupuna Care and Older Americans Act services; available providers and funding can differ significantly by island.

  • Going Home Plus can cover more than direct care

    For qualifying institutional transitions, Going Home Plus can combine HCBS with deposits, utility hookups, essential household items, housing coordination and moving support.

  • I/DD waiver services use a separate DD case-management system

    People with intellectual/developmental disabilities generally access waiver services through the Department of Health Developmental Disabilities Division rather than the standard older-adult aging network.

  • 2026 dual-eligible enrollment rules changed

    Starting January 1, 2026, new dual-eligible people who enroll in a D-SNP generally use the FIDE-SNP offered by the same organization as their QUEST Integration Medicaid plan. Hawaii SHIP can help compare options.

  • Medical respite and HRSN housing supports are newer Medicaid benefits

    The 2025-2029 QUEST demonstration extension is phasing in medical respite and housing-related social-needs benefits. Eligibility is narrower than ordinary LTSS and should be confirmed with the health plan.

  • The Hanai Memory Network is navigation/support, not a caregiver salary

    The 2026 dementia initiative is designed to improve screening, diagnosis, coordinated care and caregiver support statewide. It should be paired with Medicaid/Kupuna Care/VA benefits when direct care funding is needed.

  • Medicare is not a general custodial home-care benefit

    Medicare home health depends on skilled/intermittent and other coverage requirements. GUIDE and caregiver training add targeted supports but do not replace ongoing Medicaid, VA, LTC insurance or private-pay custodial care.

  • Island availability matters more in Hawaii than statewide lists suggest

    A benefit can be authorized yet difficult to staff on a particular island. Families should confirm provider capacity, waitlists and travel/service-area limits before building a care plan around a program.

  • Hawaii home-care costs are high and vary by island

    CareScout reports a 2025 statewide median of $93,808 for 44 hours/week of non-medical caregiving. Oahu, Maui, Hawaii Island, Kauai and smaller islands may differ substantially, so local quotes are important.

Program rules, income limits, and availability change over time and can vary by county. Confirm current details with the program directly, or ask a home care provider in Hawaii to help you navigate the application process.

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