Skip to main content
Care Across
America®
An Approved Senior Network® Resource

How to Pay for In-Home Care

How to Pay for Home Care in West Virginia

Jump to a state to see its Medicaid programs, waivers, and other ways to help pay for in-home care.

West Virginia families typically start by screening adults 18+ who meet Medicaid waiver financial rules and a nursing-home level of care for the Aged and Disabled Waiver (ADW), which can authorize personal attendant care and other HCBS, using Personal Options to self-direct the personal attendant (though ADW excludes a spouse or legal guardian from being the paid self-directed worker). Qualifying people age 3+ with intellectual/developmental disabilities should look at the IDD Waiver for traditional and participant-directed supports; under Chapter 513 rules effective August 2026, its Family Person-Centered Support option may pay specified live-in relatives, though spouses are excluded and routine natural-support expectations still apply. Families should also screen the Traumatic Brain Injury Waiver for qualifying people age 3+, the Children with Serious Emotional Disorders Waiver for ages 3-21, the Children with Disabilities Community Services Program, Private Duty Nursing, and Children with Special Health Care Needs where appropriate. Medicaid Personal Care can provide hands-on in-home assistance and may be available while an ADW applicant is waiting; Lighthouse is a state-funded option for certain adults 60+ who aren't Medicaid-eligible for in-home services; FAIR can provide dementia-caregiver respite; and Take Me Home supports transitions from institutions to the community. Every plan can be layered with M-WIN, WVABLE, Medicare Savings Programs, Extra Help, WV SHIP, SNAP, LIEAP/utility discounts, weatherization, senior property-tax credits, assistive technology, and Veteran benefits.

Updated August 2026

Reviewed by Valerie VanBooven, RN, BSN

Medicaid LTSS

Aged and Disabled Waiver (ADW)

Yes

Helps pay for: Long-term services and supports that help eligible adults remain at or return home instead of receiving nursing-home care.

Who qualifies: Age 18+; West Virginia resident; Medicaid waiver financial eligibility; nursing-home level of care; assessed needs in at least five specified areas; funded opening required.

How to start: Submit the Medical Necessity Evaluation Request (MNER) and complete financial/medical eligibility.

Good to know: Family caregiver payment: Depends on service/worker rules

BoSS: 866-767-1575 | Acentra: 844-723-7811Visit website →

ADW Service

Personal Attendant Services

Yes

Helps pay for: Hands-on help with bathing, dressing, grooming, eating, meal preparation and other authorized personal-care needs.

Who qualifies: Must be enrolled in ADW and have the service authorized in the person-centered plan.

How to start: Ask case manager about personal-attendant authorization and delivery model.

Good to know: Family caregiver payment: Potentially under Personal Options

BoSS / ADW case managerVisit website →

Case Management

Indirect

Helps pay for: Assessment, person-centered planning, coordination, referrals, monitoring and advocacy.

Who qualifies: Available to enrolled ADW members; case-management requirements apply regardless of personal-attendant delivery model.

How to start: Select/work with an approved ADW case-management provider.

Good to know: Family caregiver payment: No

ADW case managerVisit website →

Medical Adult Day Care

Indirect / partial

Helps pay for: Structured therapeutic, social, health-maintenance and restorative day services that can reduce home-care hours/caregiver burden.

Who qualifies: Must be authorized under ADW and provided by a qualified center; availability varies.

How to start: Ask case manager about authorized medical adult day care nearby.

Good to know: Family caregiver payment: No regular family wage

ADW case managerVisit website →

Skilled Nursing

Yes - skilled

Helps pay for: Nursing assessment and monitoring connected to the member’s ADW care.

Who qualifies: Must be medically necessary and authorized under ADW.

How to start: Discuss skilled-nursing need with case manager/clinician.

Good to know: Family caregiver payment: No regular family wage

ADW case managerVisit website →

Non-Medical Transportation

Indirect

Helps pay for: Transportation for authorized community activities and essential errands such as groceries or prescriptions.

Who qualifies: Must be in the service plan and follow ADW transportation rules.

How to start: Add transportation needs to the person-centered plan.

Good to know: Family caregiver payment: May be delivered by authorized worker when allowed

ADW case managerVisit website →

ADW Self-Direction

ADW Personal Options

Yes

Helps pay for: Self-directed personal attendant services; member hires, supervises and schedules approved workers within the authorized plan/budget.

Who qualifies: ADW member must choose self-direction and meet employer/worker, background-check, EVV and program requirements. ADW states self-directed staff cannot be the member’s spouse or legal guardian.

How to start: Tell the ADW case manager you want Personal Options and enroll with Palco.

Good to know: Family caregiver payment: Yes, for qualifying workers; spouse/legal guardian excluded

Palco: 866-710-0456Visit website →

ADW Home Modification

Environmental Accessibility Adaptations - Home

Indirect

Helps pay for: Approved physical adaptations to the member’s or family home that improve accessibility and independence.

Who qualifies: Must be related to assessed need, authorized and meet waiver rules/limits.

How to start: Request through the ADW case manager before purchase or construction.

Good to know: Family caregiver payment: No

ADW case manager / AcentraVisit website →

ADW Vehicle Modification

Environmental Accessibility Adaptations - Vehicle

Indirect

Helps pay for: Approved adaptations to a vehicle used as the member’s primary transportation.

Who qualifies: Must be medically/functionally justified, authorized and meet waiver requirements.

How to start: Request through the person-centered plan before work begins.

Good to know: Family caregiver payment: No

ADW case manager / AcentraVisit website →

ADW Safety Support

Personal Emergency Response System (PERS)

Indirect

Helps pay for: Emergency call/monitoring technology that can help a person remain safely at home.

Who qualifies: Must be assessed and authorized under the waiver.

How to start: Ask case manager whether PERS fits the assessed risk/need.

Good to know: Family caregiver payment: No

ADW case managerVisit website →

ADW Home Safety

Pest Eradication

Indirect

Helps pay for: Approved pest-suppression/eradication when infestation threatens health and safety and community living.

Who qualifies: Must meet waiver health/safety criteria and be authorized.

How to start: Document the health/safety risk with the case manager before service.

Good to know: Family caregiver payment: No

ADW case managerVisit website →

Self-Direction

Personal Options - ADW / IDDW / TBIW

Yes

Helps pay for: West Virginia’s participant-directed service model for three HCBS waivers, with individualized spending plans and participant-employer control.

Who qualifies: Must be medically/financially eligible for the applicable waiver and choose participant direction. Current IDDW service-specific rules can be stricter than general Personal Options materials.

How to start: Ask the waiver case manager to enroll in Personal Options and create the spending/service plan.

Good to know: Family caregiver payment: Potentially; waiver/service relationship rules apply

Palco: 866-710-0456Visit website →

Self-Direction Family Worker

Personal Options Family / Friend Worker Pathway

Yes

Helps pay for: Allows a participant to recruit and employ approved friends or relatives for eligible self-directed services instead of relying only on agency staff.

Who qualifies: General Personal Options materials permit friends/family but exclude a spouse, legal guardian or legal representative acting as decision-maker. Always verify the current waiver/service-specific rule; current IDDW rules expressly exclude spouses for Person-Centered Support.

How to start: Identify the proposed worker to the case manager/resource consultant before enrollment.

Good to know: Family caregiver payment: Yes, with exclusions

Palco / waiver case managerVisit website →

Self-Direction Administration

Palco Financial Management Services / Support Brokerage

Indirect

Helps pay for: Payroll, tax withholding/filing, worker enrollment, spending-plan support and financial oversight for Personal Options.

Who qualifies: Palco is the FMS/support-brokerage vendor for WV Personal Options in ADW, IDDW and TBIW; service eligibility comes from the waiver, not Palco.

How to start: Enroll after selecting Personal Options through the waiver team.

Good to know: Family caregiver payment: Processes approved worker payroll

866-710-0456 | customersupport@palcofirst.comVisit website →

Medicaid State Plan

West Virginia Medicaid Personal Care Services

Yes

Helps pay for: Hands-on in-home assistance with ADLs and related activities for eligible Medicaid members.

Who qualifies: Requires qualifying Medicaid coverage, functional need/medical authorization and an enrolled provider. ADW materials specifically identify Personal Care as a possible support while waiting for ADW.

How to start: Contact the Personal Care program/provider for assessment and authorization.

Good to know: Family caregiver payment: Agency/provider rules; verify family employment

BMS: 304-558-1700 | UMC: 844-723-7811Visit website →

Medicaid Home Health

Yes - skilled

Helps pay for: Medically necessary home-health nursing, therapy and related services under West Virginia Medicaid.

Who qualifies: Requires Medicaid coverage, medical necessity, orders/authorization and qualified provider.

How to start: Ask treating clinician/home-health agency to verify Medicaid coverage and prior authorization.

Good to know: Family caregiver payment: No regular family wage

BMS / home health agencyVisit website →

Hospice

West Virginia Medicaid / Medicare Hospice

Yes - hospice

Helps pay for: Hospice team services, symptom management, related equipment/medications and limited respite when eligibility is met.

Who qualifies: Requires hospice eligibility/election and certified provider; routine custodial care is not automatically covered around the clock.

How to start: Request a hospice evaluation through clinician or certified hospice.

Good to know: Family caregiver payment: No regular family wage

Hospice provider / BMS / MedicareVisit website →

Pediatric Medicaid

Private Duty Nursing (PDN)

Yes - skilled

Helps pay for: Extended skilled nursing for eligible members, commonly important for medically complex children who need substantial nursing at home.

Who qualifies: Requires Medicaid eligibility, medical necessity, physician/authorized practitioner orders and PDN coverage criteria.

How to start: Ask the child’s specialist/care coordinator about PDN authorization.

Good to know: Family caregiver payment: No regular family wage unless separately authorized under another rule

BMS: 304-558-1700Visit website →

Medicaid Equipment

DMEPOS / Medical Equipment and Supplies

Indirect

Helps pay for: Covered durable medical equipment, prosthetics, orthotics and supplies can reduce out-of-pocket costs and hands-on care burden.

Who qualifies: Medicaid coverage, medical necessity, prescription/order and supplier rules apply.

How to start: Ask clinician and enrolled DME supplier to verify coverage/prior authorization.

Good to know: Family caregiver payment: No

BMS / DME supplierVisit website →

Transportation Cost Offset

Medicaid Non-Emergency Medical Transportation (NEMT)

Indirect

Helps pay for: Transportation to and from covered routine medical care for eligible Medicaid members.

Who qualifies: Must have qualifying Medicaid coverage and an eligible trip; scheduling rules apply.

How to start: Schedule through the Medicaid transportation contractor.

Good to know: Family caregiver payment: No

844-549-8353Visit website →

Older Adult / Disability Transportation

Indirect

Helps pay for: Local aging/disability transportation can reduce family driving and caregiver time for essential trips and services.

Who qualifies: Trip purpose, age/disability status, funding source and local availability vary.

How to start: Ask county aging provider/ADRC about local transportation options.

Good to know: Family caregiver payment: No

877-987-3646Visit website →

Medicaid HCBS

Traumatic Brain Injury Waiver (TBIW)

Yes

Helps pay for: Home and community services for eligible people with documented traumatic brain injury who otherwise meet nursing-facility level-of-care criteria.

Who qualifies: Age 3+; documented qualifying TBI; financial eligibility; nursing-home level of care and program criteria; choose community care over nursing facility.

How to start: Apply through Acentra and request TBIW eligibility review.

Good to know: Family caregiver payment: Potentially through Personal Options

Acentra: 866-385-8920Visit website →

Intellectual and Developmental Disabilities Waiver (IDDW)

Yes

Helps pay for: Community supports for eligible people with intellectual/developmental disabilities or severe related conditions.

Who qualifies: Age 3+; WV resident; qualifying condition manifested before age 22; substantial functional limitations; financial/medical eligibility and available waiver slot.

How to start: Submit IDDW application to Acentra and complete eligibility process.

Good to know: Family caregiver payment: Yes for some services/relationships; service-specific

Acentra: 866-385-8920Visit website →

TBIW Service

TBIW Personal Attendant / Personal Options

Yes

Helps pay for: ADL assistance in home/community; personal attendant service is one of the TBIW services that can be participant-directed.

Who qualifies: Must be enrolled in TBIW and have authorized personal-attendant need. General Personal Options relationship exclusions and worker qualifications apply.

How to start: Choose Traditional or Personal Options during person-centered planning.

Good to know: Family caregiver payment: Yes, for qualifying Personal Options workers; restrictions apply

TBIW / Palco: 866-710-0456Visit website →

TBIW Home / Vehicle

TBIW Environmental Accessibility Adaptations

Indirect

Helps pay for: Approved home or vehicle modifications that increase accessibility and independence.

Who qualifies: Must be authorized in the TBIW person-centered service plan and meet program rules.

How to start: Request through TBIW case manager before purchase/modification.

Good to know: Family caregiver payment: No

TBIW case managerVisit website →

TBIW Safety / Community

TBIW Transportation, PERS and Pest Eradication

Indirect

Helps pay for: Authorized non-medical transportation, emergency response technology and pest services that help sustain community living.

Who qualifies: Each service must meet TBIW criteria and be in the person-centered plan.

How to start: Discuss these supports with the TBIW case manager/resource consultant.

Good to know: Family caregiver payment: Transportation may be delivered through authorized service

TBIW case managerVisit website →

IDDW Paid Family Support

Family Person-Centered Support

Yes

Helps pay for: Paid direct support by specified family members/specialized family care providers living with the member, focused on skills, independence and community inclusion.

Who qualifies: Effective 8/1/2026, eligible family categories include parents/stepparents, adult siblings/step-siblings, grandparents/step-grandparents, aunts/uncles/step-aunts/uncles, and specialized family care providers; other relationships need BMS prior approval. Spouses are excluded, and service cannot replace routine care/supervision expected from parents/specialized family providers.

How to start: Ask IDDW case manager to assess and place Family PCS in the IPP if appropriate.

Good to know: Family caregiver payment: Yes - specified live-in relatives; spouse excluded

IDDW case manager / BMSVisit website →

IDDW Self-Direction

Person-Centered Support - Personal Options

Yes

Helps pay for: Participant-directed person-centered support; workers may live in the member’s home and services are controlled through the approved spending plan.

Who qualifies: Current Chapter 513 requires assessed need/prior authorization and individualized budget. A member’s representative cannot be the paid Personal Options employee for the member, and spouses are excluded from Personal Options PCS.

How to start: Choose Personal Options and develop the spending plan with case manager/resource consultant.

Good to know: Family caregiver payment: Potentially; spouse and representative exclusions apply

Palco: 866-710-0456Visit website →

Participant-Directed Goods and Services

Indirect / partial

Helps pay for: Approved disability-related goods/services within the participant-directed budget when they meet policy and are not otherwise available.

Who qualifies: Must be in the participant-directed plan and meet Chapter 513 permissible-use rules; funds are paid to the vendor, not as cash to member/family/worker.

How to start: Discuss proposed item/service with resource consultant before purchase.

Good to know: Family caregiver payment: Not a wage; vendor paid

Palco / IDDW case managerVisit website →

IDDW Worker Rule

IDDW Family / Representative Relationship Guardrails

Yes - rule clarification

Helps pay for: Clarifies when a relative or decision-maker can and cannot be paid for IDDW direct support.

Who qualifies: Family PCS has a defined relationship list and excludes spouses; Personal Options PCS excludes a spouse and the member’s representative as paid employee. Do not apply ADW/TBIW family-worker rules to IDDW without checking Chapter 513.

How to start: Have the case manager identify the exact service code/model before enrolling a family worker.

Good to know: Family caregiver payment: Varies by service; not all relatives qualify

IDDW case manager / BMSVisit website →

IDDW Respite

In-Home / Out-of-Home Respite

Yes - temporary

Helps pay for: Temporary substitute care to relieve the primary caregiver.

Who qualifies: Current Chapter 513 bars spouses, co-residents and biological/adoptive parents or stepparents from specified respite services; Personal Options respite also has residence/relationship restrictions.

How to start: Ask the IDDW team to authorize respite and verify the proposed worker before enrollment.

Good to know: Family caregiver payment: Restricted; not a parent/spouse/co-resident route

IDDW case manager / PalcoVisit website →

IDDW Home / Vehicle

IDDW Environmental Accessibility Adaptations

Indirect

Helps pay for: Approved adaptations to the home or vehicle that increase independence and access.

Who qualifies: Must be documented in the IPP, use other funding first where required, and receive authorization.

How to start: Request through the IDDW case manager before purchase or construction.

Good to know: Family caregiver payment: No

IDDW case managerVisit website →

IDDW Employment Support

Job Development / Supported Employment

Indirect

Helps pay for: Employment preparation, job development and supports that can increase independence and earned income.

Who qualifies: Must be authorized based on assessed need and current IDDW employment-service rules.

How to start: Add employment goals to the IPP and ask the team about applicable services.

Good to know: Family caregiver payment: No regular family wage

IDDW case managerVisit website →

IDDW Waitlist Support

IDDW Waitlist Support Grant

Indirect / partial

Helps pay for: Limited support for eligible individuals waiting for a funded IDDW slot.

Who qualifies: Availability, amounts and permitted uses are program-specific and can change; applicant must be on/meet waitlist criteria.

How to start: Ask IDDW/Acentra about current waitlist support grant eligibility.

Good to know: Family caregiver payment: Not an ongoing caregiver wage

Acentra: 866-385-8920Visit website →

Pre-Waiver Family Support

Family and Community Support Program

Partial / supportive

Helps pay for: May assist with respite, transportation, equipment, health-related costs, community goods/services and home modifications for qualifying people with developmental disabilities.

Who qualifies: Program is separate from IDDW waiver enrollment and has its own eligibility/funding limits.

How to start: Contact the developmental-disability service system and ask about Family and Community Support.

Good to know: Family caregiver payment: May fund respite/support; not blanket family wages

IDDW/BMS referralVisit website →

Children Medicaid

Children with Disabilities Community Services Program (CDCSP)

Indirect / medical

Helps pay for: Medicaid coverage for certain children with severe disabilities who would otherwise require institutional-level services, allowing medically necessary State Plan services in the community.

Who qualifies: Child must meet CDCSP medical and financial/program criteria; not an HCBS waiver service budget.

How to start: Ask BMS/DoHS about CDCSP eligibility and application.

Good to know: Family caregiver payment: No regular family wage

BMS: 304-558-1700Visit website →

Children Health Support

Children with Special Health Care Needs (CSHCN)

Indirect / medical

Helps pay for: Care coordination and health-support resources for eligible children with special health care needs.

Who qualifies: Program/service eligibility varies by child and service; may coordinate with Medicaid and other pediatric supports.

How to start: Call the statewide children’s health contact or ask pediatric care coordinator.

Good to know: Family caregiver payment: No regular family wage

800-642-9704Visit website →

Behavioral Health HCBS

Children with Serious Emotional Disorders Waiver (CSEDW)

Yes / supportive

Helps pay for: Additional Medicaid HCBS for ages 3–21 with serious mental, behavioral or emotional health needs to remain with family/in community instead of facility/group-home care.

Who qualifies: Age 3–21; WV residency; program clinical criteria including severe functional assessment score; must choose HCBS and enroll with designated MCO; funded space required.

How to start: Begin through the WV Children’s Crisis and Referral Line (844-HELP4WV).

Good to know: Family caregiver payment: No general parent wage stated

844-HELP4WV | Acentra: 866-385-8920Visit website →

CSEDW Family Support

In-Home Family Therapy / Family-Caregiver Support

Yes / supportive

Helps pay for: In-home therapy plus guidance/support for family, parents and caregivers to stabilize the child at home.

Who qualifies: Must be medically necessary and included in the CSEDW plan of care.

How to start: Ask CSEDW care manager/team to include appropriate in-home family supports.

Good to know: Family caregiver payment: No regular caregiver wage

CSEDW / Aetna care managerVisit website →

CSEDW Respite

CSEDW Respite

Yes - temporary

Helps pay for: Short-term relief for the child’s primary caregiver as part of the CSEDW service array.

Who qualifies: Must be medically necessary/authorized in the plan of care; provider and managed-enrollment availability apply.

How to start: Request respite through the CSEDW care team.

Good to know: Family caregiver payment: No general parent wage

CSEDW care managerVisit website →

Facility Transition

Take Me Home, West Virginia (Money Follows the Person)

Yes / transition

Helps pay for: Transition planning and supports for eligible Medicaid members moving from long-term-care facilities to qualified community settings; can fund transition needs and extended direct-care supports.

Who qualifies: Institutional stay, Medicaid and MFP/TMH transition criteria apply; service package is individualized.

How to start: Ask facility discharge planner or BMS Take Me Home team before discharge.

Good to know: Family caregiver payment: Not a regular family wage

Take Me Home: 304-352-4305Visit website →

State-Funded Senior Home Care

Lighthouse Program

Yes / limited

Helps pay for: State-funded personal care, mobility, nutrition/diet and environmental help for eligible older adults who are not eligible for Medicaid in-home services.

Who qualifies: Generally age 60+ with functional need and income/assets that disqualify from Medicaid in-home services; openings and cost-sharing vary by county/income.

How to start: Contact Bureau of Senior Services/Aging Network or county aging provider.

Good to know: Family caregiver payment: No regular family wage

BoSS: 877-987-3646Visit website →

Dementia Respite

FAIR - Family Alzheimer’s In-Home Respite

Yes - respite

Helps pay for: One-on-one respite for a person with written Alzheimer’s/related-dementia diagnosis, giving the family caregiver scheduled relief.

Who qualifies: Available statewide; current ADW information says family caregivers may receive up to 16 hours of relief per week based on need and availability; cost depends on care-recipient income.

How to start: Contact aging network/county provider and provide diagnosis documentation.

Good to know: Family caregiver payment: Pays respite service, not ongoing caregiver wages

BoSS / Aging NetworkVisit website →

Caregiver Support

Title III-E / National Family Caregiver Support

Indirect / respite

Helps pay for: Information, counseling, caregiver training, respite navigation and supplemental services through the aging network.

Who qualifies: Older Americans Act target-population and local program criteria/funding apply.

How to start: Call Bureau of Senior Services/Aging Network for local caregiver program.

Good to know: Family caregiver payment: Usually not wages

877-987-3646Visit website →

Aging Network

Older Americans Act / LIFE / County Aging Services

Indirect / sometimes direct

Helps pay for: Local homemaker, transportation, nutrition, social and supportive services that can reduce paid-care burden and help older adults remain at home.

Who qualifies: Age, need, local funding and service availability vary by county/provider.

How to start: Locate the county aging provider through Bureau of Senior Services.

Good to know: Family caregiver payment: Usually no family wage

877-987-3646Visit website →

Nutrition Cost Offset

Home-Delivered Meals / Senior Nutrition

Indirect

Helps pay for: Prepared meals reduce grocery/meal-preparation burden and can support safe independent living.

Who qualifies: Local Older Americans Act/provider eligibility and availability apply.

How to start: Contact county aging provider or Aging Network.

Good to know: Family caregiver payment: No

877-987-3646Visit website →

Medicaid Eligibility

Medicaid Work Incentive (M-WIN)

Indirect

Helps pay for: Full Medicaid coverage pathway that helps certain working people with disabilities keep essential medical coverage while employed.

Who qualifies: Current WV guidance describes M-WIN for disabled workers generally ages 16–65, with financial/asset rules, a $50 enrollment fee and income-based premium; verify current eligibility calculation.

How to start: Apply through WV PATH/DoHS and identify M-WIN coverage group.

Good to know: Family caregiver payment: No

DoHS: 877-716-1212Visit website →

Asset / Benefit Protection

WVABLE

Indirect / cash management

Helps pay for: Tax-advantaged ABLE account for qualified West Virginians with disabilities; qualified disability expenses can include housing, transportation, health care and assistive technology while preserving eligibility under ABLE rules.

Who qualifies: Beginning in 2026 the disability must generally have begun before age 46; federal/state ABLE contribution and SSI/Medicaid rules apply.

How to start: Use WVABLE eligibility screener and open account if qualified.

Good to know: Family caregiver payment: No

WVABLE onlineVisit website →

Medicare

Medicare Home Health

Yes - limited/skilled

Helps pay for: Part-time/intermittent skilled nursing, therapy and home-health aide services when federal coverage criteria are met.

Who qualifies: Must meet Medicare home-health eligibility, including need for qualifying skilled care; Medicare does not cover 24/7 custodial home care.

How to start: Ask physician/allowed practitioner for certification and use Medicare-certified agency.

Good to know: Family caregiver payment: No

1-800-MEDICAREVisit website →

Medicare Cost Offset

Medicare Savings Programs (QMB / SLMB / QI)

Indirect

Helps pay for: Can pay Medicare premiums and, for QMB, certain Medicare cost sharing, preserving income for care.

Who qualifies: Medicare entitlement plus income/resource rules; state Medicaid determines eligibility.

How to start: Apply through WV PATH/DoHS or ask WV SHIP for help.

Good to know: Family caregiver payment: No

WV SHIP: 877-987-4463Visit website →

Prescription Cost Offset

Medicare Part D Extra Help

Indirect

Helps pay for: Reduces Part D premiums, deductibles and copays, preserving household funds for care.

Who qualifies: Income/resource rules apply unless automatically eligible.

How to start: Apply through Social Security or ask WV SHIP.

Good to know: Family caregiver payment: No

WV SHIP: 877-987-4463Visit website →

Medicare Advantage

Plan Supplemental In-Home / Support Benefits

Sometimes / limited

Helps pay for: Some Medicare Advantage plans may offer limited meals, transportation, home-safety or in-home support benefits.

Who qualifies: Benefits vary by plan, county, health status/eligibility and year; not a substitute for Medicaid LTSS.

How to start: Review plan Evidence of Coverage or compare plans with WV SHIP.

Good to know: Family caregiver payment: Usually no direct family wage

Plan member services / WV SHIPVisit website →

Medicare Counseling

West Virginia SHIP

Indirect

Helps pay for: Free personalized Medicare counseling, including plan comparisons and help identifying Medicare Savings Programs/Extra Help.

Who qualifies: Available to Medicare beneficiaries and families; counseling is independent of insurance companies.

How to start: Call WV SHIP for one-on-one counseling.

Good to know: Family caregiver payment: No

877-987-4463Visit website →

Food Cost Offset

SNAP

Indirect

Helps pay for: Monthly nutrition benefits can reduce grocery costs and preserve income for home care and utilities.

Who qualifies: Household SNAP eligibility rules apply; West Virginia uses WV PATH for screening/application.

How to start: Screen/apply through WV PATH or local DoHS office.

Good to know: Family caregiver payment: No

DoHS: 877-716-1212Visit website →

Utility Cost Offset

LIEAP / Emergency LIEAP

Indirect

Helps pay for: Seasonal heating/cooling assistance for eligible households; emergency components open when funded.

Who qualifies: Income, household size, heating/cooling responsibility and open application period matter. Funds can close early when exhausted.

How to start: Watch BFA announcements and apply through WV PATH/local DoHS when open.

Good to know: Family caregiver payment: No

DoHS / WV PATHVisit website →

Utility Discount

Special Reduced Rate Service Program (20% Utility Discount)

Indirect

Helps pay for: Eligible participants can receive a 20% discount on participating gas/electric service during specified months and American Water service year-round.

Who qualifies: Program-specific eligibility and utility participation rules apply; verify current enrollment/automatic qualification criteria.

How to start: Check BFA utility-assistance page or ask DoHS/utility.

Good to know: Family caregiver payment: No

DoHS / participating utilityVisit website →

Home Cost Offset

Weatherization / Heating-Cooling Repair and Replacement

Indirect

Helps pay for: Energy-efficiency improvements and, in qualifying cases, emergency heating/cooling repair or replacement can reduce utility costs and improve home safety.

Who qualifies: Income, household and technical/homeownership criteria apply; priority criteria can apply for repair/replacement.

How to start: Ask DoHS/Community Action about current weatherization and repair programs.

Good to know: Family caregiver payment: No

Local DoHS / Community ActionVisit website →

Property Tax / Housing

Senior Citizen Tax Credit / Homestead-Related Relief

Indirect

Helps pay for: Property-tax relief can reduce housing costs and preserve funds for care for qualifying older or permanently disabled homeowners.

Who qualifies: Senior Citizen Tax Credit generally requires participation in Homestead Exemption, paid property tax and income below program limits; other homestead/excess credits have separate rules.

How to start: Contact county assessor for Homestead Exemption and WV Tax Division for credits.

Good to know: Family caregiver payment: No

WV Tax: 800-982-8297Visit website →

Tax Offset

West Virginia Child and Dependent Care Credit

Indirect / tax offset

Helps pay for: State nonrefundable credit equal to 50% of the federal Child and Dependent Care Credit for taxpayers who qualify federally; may offset qualifying work-related care expenses.

Who qualifies: Available for tax years beginning on/after Jan. 1, 2024 to a person allowed the federal §21 credit. Federal qualifying-person and employment-related expense rules control the underlying eligibility.

How to start: Claim with WV income tax return; consult tax professional for disabled-spouse/dependent situations.

Good to know: Family caregiver payment: Can help offset qualifying care expense, not an hourly program wage

WV Tax DivisionVisit website →

Assistive Technology

West Virginia Assistive Technology System (WVATS)

Indirect

Helps pay for: Device demonstrations, short-term loans, reuse and funding information can reduce the need to buy equipment and may increase independence.

Who qualifies: Open to West Virginia residents of all ages/abilities for AT services; device inventory and program-specific eligibility vary.

How to start: Contact WVATS for demonstration, loan/reuse or funding guidance.

Good to know: Family caregiver payment: No

800-841-8436Visit website →

Veteran Benefit

VA Homemaker / Home Health Aide

Yes

Helps pay for: VA-authorized homemaker and personal-care assistance through community agencies.

Who qualifies: VA enrollment, clinical need, eligibility and local authorization apply.

How to start: Ask VA primary care/social work for H/HHA assessment.

Good to know: Family caregiver payment: No direct family wage

VA: 800-698-2411Visit website →

Veteran Self-Direction

Veteran-Directed Care (VDC)

Yes

Helps pay for: Participant-directed VA budget for personal care and supports where locally available.

Who qualifies: VA eligibility, clinical need and local VDC availability required.

How to start: Ask VA Geriatrics/Extended Care or social work if VDC is available locally.

Good to know: Family caregiver payment: Potentially, under VDC worker rules

VA care teamVisit website →

Veteran Caregiver Support

VA PCAFC Caregiver Stipend

Direct caregiver support

Helps pay for: Monthly stipend and supports for an approved primary family caregiver when Veteran/caregiver meet PCAFC criteria.

Who qualifies: Not hourly home-care wages; current PCAFC eligibility rules apply.

How to start: Apply through VA Caregiver Support.

Good to know: Family caregiver payment: Yes - stipend

855-260-3274Visit website →

Veteran Pension

VA Aid & Attendance / Housebound

Cash offset

Helps pay for: Additional VA pension amount can help qualifying Veterans/survivors pay for assistance at home.

Who qualifies: Must first qualify for VA pension/survivors pension and meet Aid & Attendance or Housebound criteria.

How to start: File with VA or an accredited VSO such as West Virginia Department of Veterans Assistance.

Good to know: Family caregiver payment: Can be used toward care expenses; not VA hourly wage

VA Benefits: 800-827-1000 | WVDVA: 866-445-8491Visit website →

Private Funding

Long-Term Care Insurance / Personal Savings / Private Home Care

Yes

Helps pay for: Private LTC insurance, savings, retirement income, home equity or family resources may pay for care not covered publicly.

Who qualifies: Policy terms, taxes, labor law, Medicaid transfer/estate rules and affordability matter. Paying relatives privately should be documented and tax/labor rules followed.

How to start: Review insurance policy and create a written care/payment plan; seek elder-law/tax advice when needed.

Good to know: Family caregiver payment: Yes, if privately arranged and lawful

Insurer / elder-law or tax professionalVisit website →

VA Benefits

VA Homemaker / Home Health Aide (H/HHA)

Direct in-home help

Helps pay for: VA-authorized personal care and homemaker assistance through community agencies.

Who qualifies: VA enrollment, clinical need, eligibility and local authorization apply. Ask VA primary care/social work for H/HHA assessment.

How to start: Ask the VA social worker or care team about VA Homemaker / Home Health Aide (H/HHA).

Good to know: Family caregiver payment: No direct family wage

VA: 800-698-2411Visit website →

Veteran-Directed Care (VDC)

Direct/self-directed home care

Helps pay for: Participant-directed budget for personal care/supports where locally available.

Who qualifies: VA eligibility, clinical need and local VDC availability required. Ask VA Geriatrics/Extended Care or social work whether VDC is locally available.

How to start: Ask the VA social worker or care team about Veteran-Directed Care (VDC).

Good to know: Family caregiver payment: Potentially, under VDC worker rules

VA care team / GeriatricsVisit website →

VA Skilled Home Health

Direct skilled home care

Helps pay for: Intermittent skilled nursing, therapy and related home health authorized by VA.

Who qualifies: Clinical need and VA authorization/provider participation apply. Ask VA clinician for skilled-home-health referral.

How to start: Ask the VA social worker or care team about VA Skilled Home Health.

Good to know: Family caregiver payment: No direct family wage

VA care teamVisit website →

VA Respite Care

Temporary relief for caregiver

Helps pay for: In-home, adult-day or facility respite depending on eligibility and local availability.

Who qualifies: VA-enrolled Veteran with clinical need; benefit limits and availability apply. Ask VA social work/caregiver support for respite assessment.

How to start: Ask the VA social worker or care team about VA Respite Care.

Good to know: Family caregiver payment: No regular caregiver wage

Caregiver Support: 855-260-3274Visit website →

VA Adult Day Health Care

Can reduce paid home-care hours

Helps pay for: Daytime health, rehabilitation and social services that can reduce home-care burden.

Who qualifies: Clinical eligibility, local availability and VA authorization apply. Ask VA Geriatrics/social work for Adult Day Health referral.

How to start: Ask the VA social worker or care team about VA Adult Day Health Care.

Good to know: Family caregiver payment: No direct family wage

VA care teamVisit website →

VA Home Based Primary Care (HBPC)

Reduces outside medical visits

Helps pay for: Interdisciplinary primary care at home for Veterans with complex chronic conditions who have difficulty traveling.

Who qualifies: VA-enrolled Veteran with qualifying clinical need and local program availability. Ask VA primary care or social work for HBPC screening.

How to start: Ask the VA social worker or care team about VA Home Based Primary Care (HBPC).

Good to know: Family caregiver payment: No direct family wage

VA care teamVisit website →

Program of Comprehensive Assistance for Family Caregivers (PCAFC)

Direct caregiver support

Helps pay for: Education, support and, when eligibility criteria are met, a monthly stipend and other benefits for an approved primary family caregiver.

Who qualifies: Veteran and caregiver must meet current PCAFC requirements; stipend is not hourly home-care wages. Apply through VA Caregiver Support.

How to start: Ask the VA social worker or care team about Program of Comprehensive Assistance for Family Caregivers (PCAFC).

Good to know: Family caregiver payment: Yes - stipend for approved caregiver

855-260-3274Visit website →

Program of General Caregiver Support Services (PGCSS)

Indirect caregiver support

Helps pay for: Training, coaching, peer support, referrals and caregiver resources.

Who qualifies: Generally for caregivers of Veterans enrolled in VA health care; program-specific rules apply. Contact VA Caregiver Support.

How to start: Ask the VA social worker or care team about Program of General Caregiver Support Services (PGCSS).

Good to know: Family caregiver payment: No stipend under PGCSS

855-260-3274Visit website →

VA Pension Aid & Attendance / Housebound

Cash may offset private home care

Helps pay for: Additional pension amount for qualifying Veterans/survivors who need ADL help, are housebound or meet specified criteria.

Who qualifies: Must qualify for VA pension/survivors pension and meet A&A or Housebound criteria. File with VA or an accredited representative.

How to start: Ask the VA social worker or care team about VA Pension Aid & Attendance / Housebound.

Good to know: Family caregiver payment: Can be used for care expenses; not an hourly VA wage

VA Benefits: 800-827-1000Visit website →

VA Community Care Network - West Virginia Region 1

May include authorized home health/community services

Helps pay for: VA-authorized community providers can deliver approved care when Community Care eligibility/referral applies.

Who qualifies: West Virginia is in CCN Region 1, administered by Optum. Non-emergency community care generally requires VA referral/authorization. Work through VA care team/community care office before scheduling non-emergency care.

How to start: Ask the VA social worker or care team about VA Community Care Network - West Virginia Region 1.

Good to know: Family caregiver payment: Depends on underlying benefit

Optum Region 1 provider support: 888-901-7407Visit website →

VA Caregiver Support Program - West Virginia

Direct navigation

Helps pay for: Navigation to respite, caregiver programs, in-home services and community resources.

Who qualifies: Each VA benefit has its own eligibility; caregiver support staff can triage options. Call national Caregiver Support Line and request local coordinator.

How to start: Ask the VA social worker or care team about VA Caregiver Support Program - West Virginia.

Good to know: Family caregiver payment: Connects to PCAFC and other programs

855-260-3274Visit website →

West Virginia Department of Veterans Assistance

Indirect / navigation

Helps pay for: State Veteran benefit navigation, accredited claims assistance and referrals through statewide field/claims offices.

Who qualifies: Benefit-specific Veteran/dependent eligibility applies. Contact WVDVA or an accredited VSO for claims/benefit navigation.

How to start: Ask the VA social worker or care team about West Virginia Department of Veterans Assistance.

Good to know: Family caregiver payment: No direct caregiver wage

866-445-8491 | 304-558-3661Visit website →

Where West Virginia Families Can Start

Not sure where to begin? Match your situation to a contact below.

Older-adult home-care navigation, Lighthouse, FAIR, caregiver support, county aging providers and general LTSS referrals.

West Virginia Bureau of Senior Services / Aging Network

877-987-3646 | 304-558-3317Visit website →

ADW application questions, waiver eligibility/process and Personal Options questions.

Aged and Disabled Waiver - Bureau of Senior Services

866-767-1575Visit website →

ADW utilization management, managed enrollment, authorization verification and assessments.

Acentra Health - ADW

844-723-7811Visit website →

Waiver application/eligibility support for IDDW, TBIW and CSEDW.

Acentra Health - IDDW / TBIW / CSEDW

866-385-8920Visit website →

Worker enrollment, payroll/FMS, resource consulting and self-direction support for ADW, IDDW and TBIW.

Palco - West Virginia Personal Options

866-710-0456Visit website →

Medicaid program questions, HCBS policy, State Plan services and coverage questions.

WV Bureau for Medical Services (Medicaid)

304-558-1700 | 888-483-0797Visit website →

Apply/manage Medicaid, SNAP and related benefits; report eligibility changes.

WV DoHS Customer Service / WV PATH

877-716-1212 | Online: WV PATHVisit website →

Start CSEDW referral and obtain children’s behavioral-health/crisis service navigation.

HELP4WV Children’s Crisis and Referral Line

844-HELP4WV (844-435-7498)Visit website →

Schedule eligible non-emergency medical transportation.

West Virginia Medicaid NEMT

844-549-8353Visit website →

Free Medicare counseling, plan comparisons, Medicare Savings Programs and Extra Help screening.

West Virginia SHIP

877-987-4463Visit website →

Device demos, short-term loans, reuse, AT funding information and independence tools.

West Virginia Assistive Technology System (WVATS)

800-841-8436Visit website →

State Veteran claims/benefit navigation and referral to field/claims offices.

West Virginia Department of Veterans Assistance

866-445-8491 | 304-558-3661Visit website →

Before You Rely on Any Payment Source

  • Planning Issue

    What to Know / What to Do

  • Start with the right West Virginia entry door

    For an adult age 18+ who may meet nursing-home level of care, screen ADW and State Plan Personal Care. For I/DD, use IDDW; for traumatic brain injury use TBIW; for a child age 3–21 with serious emotional disorder use CSEDW. A person may apply for more than one waiver waitlist, but cannot receive multiple HCBS waivers at the same time.

  • ADW Personal Options has a clear spouse/legal-guardian exclusion

    ADW allows a member to self-direct personal attendant care, but the current ADW page says staff hired by the member cannot be the member’s spouse or legal guardian. Do not promise spouse payment under ADW.

  • General Personal Options materials are not enough for IDDW

    Personal Options spans ADW, IDDW and TBIW, and general materials say friends/family may be hired with certain exclusions. IDDW has more detailed service-specific rules in Chapter 513; identify the exact IDDW service before deciding whether a relative can be paid.

  • Chapter 513 changed on August 1, 2026

    BMS published a new IDDW Chapter 513 effective August 1, 2026. Use that current manual for family Person-Centered Support, Personal Options, respite, participant-directed goods/services and worker qualifications rather than older September 2024 summaries.

  • IDDW Family Person-Centered Support is a real paid-family pathway, but narrow

    Current IDDW rules allow specified live-in parents/stepparents, adult siblings/step-siblings, grandparents/step-grandparents, aunts/uncles/step-relatives and specialized family care providers; other relationships need BMS approval. Spouses are excluded, and the service cannot replace routine care/supervision expected from a parent/specialized family provider.

  • IDDW respite is not the same paid-family route

    Current IDDW respite rules exclude spouses and people living in the member’s home for specified respite models, and biological/adoptive parents and stepparents cannot provide the identified respite services. Use Family PCS/other authorized supports rather than assuming the primary caregiver can bill respite.

  • Self-direction means employer responsibilities

    Personal Options gives the participant/employer hiring and scheduling control, while Palco handles fiscal/employer-agent functions. Worker enrollment, background checks, EVV where applicable, documentation, approved rates/hours and spending-plan limits still apply.

  • State Plan Personal Care may bridge an ADW wait

    West Virginia’s ADW materials specifically identify Medicaid Personal Care as a possible service while waiting for ADW when the person has appropriate Medicaid coverage. ADW and State Plan Personal Care may coexist if the person qualifies, but duplicate billing/services are not allowed.

  • Use Lighthouse and FAIR when Medicaid waiver funding is not immediately available

    Lighthouse is state funded for eligible adults age 60+ who need home help but are not eligible for Medicaid in-home services; availability and cost-sharing vary. FAIR is statewide for Alzheimer’s/related dementia and can provide up to 16 respite hours per week based on need, staff availability and funding.

  • Waiver slots and managed-enrollment lists matter

    An applicant can meet clinical/financial criteria and still wait for a funded opening. Apply early, keep contact information current, and ask about Personal Care, Lighthouse/FAIR or IDDW waitlist supports while waiting.

  • Watch the January 1, 2027 Medicaid community-engagement change

    West Virginia says some Medicaid members ages 19–64 will have new 80-hours-per-month work/approved-activity requirements starting January 1, 2027 unless exempt. Many people with disabilities or other circumstances may qualify for exemptions; do not assume an LTSS member is affected without checking the coverage category and exemption rules.

  • Veterans should screen VA benefits in parallel

    For a Veteran, ask about H/HHA, Veteran-Directed Care, respite, PCAFC and pension Aid & Attendance while pursuing West Virginia Medicaid/HCBS. West Virginia is in VA Community Care Network Region 1, administered by Optum, but non-emergency community care generally requires VA eligibility/referral/authorization.

Program rules, income limits, and availability change over time and can vary by county. Confirm current details with the program directly, or ask a home care provider in West Virginia to help you navigate the application process.

← Back to How to Pay for In-Home Care