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November 4, 2026

Lonely, Even When Surrounded by People: The Isolation Families Miss

Your mom moved into a beautiful senior community. The meals are good, the activity calendar is full, and the staff are kind. So why does she sound flat every time you call?

Loneliness does not always look like being alone. It can look like a full schedule with no one to really talk to.

What 20 years of visits revealed

Before he co-founded Mint Home Care, Niran Gunaratnam spent close to 20 years volunteering through his church, visiting residents of a large continuing care retirement community near Washington, DC. He describes residents who had everything taken care of: "They live in this beautiful community where all their meals are taken care of, various activities, amenities, you name it."

What many of them did not have was connection. "What they are missing is the emotional connection with people," he says. "A lot of times they're lonely. They really don't have anybody to talk to." Some had a son who called once a month, and that was it.

Why it matters for your parent

Isolation is easy to miss from a distance because the signs are quiet. A parent may stop mentioning friends, lose interest in activities they once enjoyed, or keep phone calls short. We look at what loneliness does to health in more detail in what loneliness does to an aging body.

A few questions worth asking yourself:

  • When did your parent last spend real time with someone who was there just for them?
  • Do they talk about anyone besides family and staff?
  • Are they going to activities, or only signed up for them?

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Companionship is care

This is why companion care is more than a nice extra. A regular caregiver who shares a meal, goes for a walk, or simply sits and talks gives a parent someone to look forward to. If you are wondering what that looks like day to day, read what a companion caregiver actually does.

For Niran, companionship is the reason Mint exists. As a volunteer, he could read newspapers, play board games and take residents on walks, but he could not do more. A home care agency could.

Watch the full conversation

This clip comes from Valerie VanBooven's Care Across America interview with Niran Gunaratnam, co-owner of Mint Home Care in Fairfax, Virginia. Watch the full interview on YouTube or read the episode notes.

About Mint Home Care

Mint Home Care is an independent, licensed home care agency (License HCO-0002198) in Fairfax serving Fairfax, Loudoun and Prince William counties, Alexandria, Arlington and the rest of Northern Virginia. It offers companion and personal care with no weekly minimums, from a few hours a week to 24/7. Call (703) 828-0011 or visit Mint Home Care's profile.

Frequently Asked Questions

Can someone be lonely in assisted living or a retirement community?

Yes. A community can provide meals, activities and amenities and a resident can still lack close personal connection. Niran Gunaratnam of Mint Home Care saw this over close to 20 years of visiting residents through his church.

What is companion care?

Companion care is non-medical home care focused on company and everyday help: conversation, shared meals, walks, outings, light housework and rides to appointments.

VV

Written By

Valerie VanBooven RN BSN

Valerie VanBooven RN BSN is a registered nurse, wife, mom, and published author of several books on long-term care and elder care. She is the Founder and Co-Owner of Approved Senior Network® and the founder of Care Across America®.

Find a Home Care Provider Near You

Search the Care Across America directory to connect with trusted home care agencies serving your city and state.

Browse the Home Care Directory