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Care Across
America®
An Approved Senior Network® Resource

Local Senior Resources

Senior Resources in New York

Statewide aging services, benefits programs, and caregiver support available to older adults anywhere in New York, in addition to the county-level resources on each town's page.

Reviewed by Valerie VanBooven, RN, BSN

NY Connects

Long-term services and supports

Free, objective information and assistance with home care, personal care, housing, transportation, food, caregiver support, Medicaid and other public benefits.

People of all ages with long-term care needs, people with disabilities and caregivers.

1-800-342-9871Visit website →

Local Offices for the Aging / AAAs

Local aging services

Meals, transportation, benefits help, legal referrals, senior centers, caregiver services, in-home supports and local information.

Older adults and caregivers; contact the office serving the county or NYC borough.

HIICAP

Medicare and health insurance counseling

Free counseling on Medicare, Medicare Advantage, Part D, Medigap, Medicaid, Medicare Savings Programs and insurance problems.

Medicare beneficiaries and New Yorkers approaching Medicare eligibility.

1-800-701-0501Visit website →

Long Term Care Ombudsman Program

Resident advocacy

Helps residents of nursing homes, assisted living and adult care facilities understand rights and resolve complaints.

Residents of long-term care facilities and their families.

1-855-582-6769Visit website →

Adult Protective Services Helpline

Elder abuse and neglect

Reports suspected physical, emotional, sexual or financial abuse, neglect or self-neglect of vulnerable adults.

Concerned individuals and vulnerable adults; call 911 for immediate danger.

1-844-697-3505Visit website →

EPIC

Prescription drug assistance

Supplements Medicare Part D out-of-pocket prescription costs for eligible New York residents age 65 and older.

Income-eligible New York residents age 65+ who are enrolled or eligible for Medicare Part D.

1-800-332-3742Visit website →

Expanded In-home Services for the Elderly Program (EISEP)

In-home support

Case management, personal care, housekeeping and caregiver respite that can help an older adult remain at home.

Generally New Yorkers age 60+ who need assistance and are not eligible for the same services under Medicaid.

1-800-342-9871Visit website →

Caregiver Resource Centers / Family Caregiver Support

Caregiver support

Information, counseling, support groups, training, respite connections and assistance for unpaid caregivers.

Family members and other informal caregivers of older adults or people with disabilities.

Transportation Assistance

Transportation

Local rides to medical appointments, nutrition sites, shopping and other destinations; information about transit discounts.

Availability and eligibility vary by county or local office.

Community Services for the Elderly (CSE)

Community-based support

Transportation, outreach, case management, home-delivered meals, adult day care, respite, housing-related help and emergency response systems.

Primarily frail, low-income adults age 60+; local priorities and eligibility apply.

New York Caregiver Portal

Digital caregiver tools

Free personalized caregiver training, resources and planning tools.

Unpaid family and informal caregivers in New York.

GetSetUp and Virtual Senior Center

Social connection and learning

Free online classes, activities and social connection programs designed for older adults.

New York older adults; enrollment requirements may apply.

MyBenefits New York

Benefits screening and applications

Screens for and helps apply for food assistance and other public benefits.

New York residents; eligibility varies by program.

County & Town Resources in New York

Choose a town to see senior centers, meals on wheels, parks, and other local resources near you.