Local Senior Resources
Senior Resources in Massachusetts
Statewide aging services, benefits programs, and caregiver support available to older adults anywhere in Massachusetts, in addition to the county-level resources on each town's page.
Reviewed by Valerie VanBooven, RN, BSN
MassOptions
Statewide information & referral
Single entry point for aging and disability services, including local ASAP connections, home care, caregiver support, benefits, and long-term services.
Massachusetts residents, older adults, people with disabilities, and caregivers.
Executive Office of Aging & Independence (AGE)
State aging agency
Statewide aging programs, local service connections, caregiver support, home care, nutrition, protective services, and age-friendly initiatives.
Older Massachusetts residents and caregivers.
Find Your Aging Services Access Point (ASAP)
Local aging services
Find the local direct-service agency for home care, meals, options counseling, caregiver support, information/referral, and related programs.
Primarily adults 60+ and caregivers; eligibility varies by program.
Local Councils on Aging / Senior Centers
Local senior centers
Transportation, meals, health screenings, insurance counseling, socialization, wellness, recreation, outreach, and local referrals.
Older adults; services vary by municipality.
SHINE Medicare Counseling
Medicare & insurance
Free Medicare and health-insurance counseling, plan comparisons, prescription-cost help, and applications for cost-saving programs.
People eligible for Medicare and their caregivers.
Massachusetts Home Care Program
In-home support
Care management and in-home/community services that can include personal care, homemaking, meals, and other supports to help people remain at home.
Adults 60+, certain people with disabilities, and people with early-onset Alzheimer’s or related dementia; assessment/financial rules apply.
Senior Nutrition Program
Meals & nutrition
Home-delivered meals, community meals, nutrition screening, education, and counseling.
Generally adults 60+; home-delivered meal eligibility includes need/homebound criteria.
Family Caregiver Support Program
Caregiver support & respite
Caregiver specialists, care planning, referrals, counseling/training, support groups, and respite assistance.
Unpaid caregivers meeting program criteria; core program is free.
Massachusetts Elder Abuse Hotline / Adult Protective Services
Safety & elder abuse
Report suspected physical, emotional, or sexual abuse, neglect, financial exploitation, or self-neglect involving an older adult.
Reports involving people age 60+ living in Massachusetts; hotline is available 24/7.
Massachusetts Long-Term Care Ombudsman
Long-term care advocacy
Free advocacy and complaint resolution for residents of nursing homes, rest homes, and assisted living residences.
Residents of Massachusetts nursing homes, rest homes, and assisted living residences.
Community Care Ombudsman
Home/community care advocacy
Helps resolve complaints involving home health care, community-based MassHealth programs, state home care, and certain private-pay elder care.
Adults age 60+ receiving community-based care.
MassHealth for Seniors & Long-Term Care
Medicaid & long-term care
MassHealth coverage and long-term services/supports; includes information on Senior Care Options, PACE, and waiver services.
Massachusetts residents who meet age/disability, clinical, and financial rules.
Senior Care Options (SCO)
Integrated Medicare/Medicaid care
Combines MassHealth and Medicare benefits in one plan with a care team and geriatric support services.
Generally age 65+ and eligible for MassHealth; plan and eligibility rules apply.
Medicare Savings Programs
Financial help with Medicare
Can help qualified Medicare beneficiaries pay premiums and other Medicare costs, including prescription-related costs.
Massachusetts Medicare beneficiaries meeting income rules.
MassMobility / Find Transportation
Transportation
Search and learn about transportation for older adults, people with disabilities, veterans, and others, including medical and community transportation.
Statewide; individual transportation programs set their own eligibility.
SNAP / Food Assistance
Food & benefits
Monthly food benefits; Massachusetts also maintains senior-focused outreach partners and Healthy Incentives Program resources.
Income-eligible Massachusetts households.
Nursing Home / Health Facility Complaint Line
Facility complaints & safety
File complaints concerning care in nursing homes and other licensed health care facilities.
Residents, families, representatives, and members of the public.