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Care Across
America®
An Approved Senior Network® Resource

Local Senior Resources

Senior Resources in Illinois

Statewide aging services, benefits programs, and caregiver support available to older adults anywhere in Illinois, in addition to the county-level resources on each town's page.

Reviewed by Valerie VanBooven, RN, BSN

Illinois Department on Aging Senior HelpLine

Information & Referral

Connects older adults and caregivers to care coordination, legal services, transportation, employment, nutrition, ombudsman services and other aging programs.

Older adults, caregivers and families statewide.

800-252-8966Visit website →

Senior Health Insurance Program (SHIP)

Medicare Counseling

Free, unbiased Medicare and health insurance counseling for beneficiaries and caregivers.

Medicare beneficiaries and caregivers statewide.

800-252-8966Visit website →

Community Care Program (CCP)

In-Home & Community-Based Care

Case management, in-home care, adult day services, emergency home response and related supports designed to help eligible older adults remain at home.

Generally Illinois residents age 60+ who meet program eligibility requirements.

800-252-8966Visit website →

Persons Who Are Elderly Waiver

Medicaid Long-Term Services & Supports

Medicaid HCBS waiver component of the Community Care Program for qualifying older adults.

Eligible Medicaid members age 60+ who meet level-of-care and program criteria.

800-252-8966Visit website →

Adult Protective Services (APS)

Elder Abuse / Safety

Investigates reports of abuse, neglect, exploitation and self-neglect involving older adults and adults with disabilities living in the community.

Adults age 60+ and adults 18-59 with disabilities living in the community.

866-800-1409Visit website →

Illinois Long-Term Care Ombudsman Program

Long-Term Care Advocacy

Resident-directed advocacy and assistance for people living in long-term care settings.

Residents of nursing homes and other covered long-term care settings and their families.

800-252-8966Visit website →

Nursing Home Central Complaint Registry

Facility Complaints

Takes complaints regarding nursing homes and certain long-term care facility concerns.

Residents, families and members of the public with facility complaints.

800-252-4343Visit website →

Family Caregiver Support / Resource Centers

Caregiver Support & Respite

Caregiver assessment, counseling, support groups, training, respite and local resource-center referrals.

Family caregivers, including certain grandparents and relative caregivers.

800-252-8966Visit website →

Illinois Nutrition Programs

Meals & Nutrition

Congregate meals, home-delivered meals and other nutrition supports funded through local AAAs.

Primarily adults age 60+; local eligibility and availability vary.

800-252-8966Visit website →

Transportation Services

Transportation

Local transportation resources that help older adults access health care, nutrition, social services, shopping and other destinations.

Older adults; availability and eligibility vary locally.

800-252-8966Visit website →

Senior Centers and Focal Points

Socialization & Local Services

Community locations offering activities and services that may include meals, transportation, counseling, legal help, education and health screening.

Older adults; programs vary by center.

800-252-8966Visit website →

Senior Legal Assistance Program

Legal Assistance

AAA-funded legal aid for older adults on civil legal issues and access to benefits and protections.

Older adults; local providers prioritize needs under Older Americans Act guidance.

800-252-8966Visit website →

Senior Community Service Employment Program (SCSEP)

Employment

Part-time community service training and employment assistance for eligible older job seekers.

Low-income unemployed adults age 55+ who meet federal eligibility criteria.

800-252-8966Visit website →

Ride Free Transit Benefit

Transportation / Benefits

Free rides on participating fixed-route public transit systems for qualifying older adults and people with disabilities enrolled in the Benefit Access Program.

Eligible Illinois residents enrolled in Benefit Access.

800-252-8966Visit website →

Senior Citizens Assessment Freeze Homestead Exemption

Property Tax Relief

Freezes the equalized assessed value of a qualifying senior homeowner residence, subject to income and other eligibility rules.

Qualifying Illinois homeowners age 65+; annual application through county assessment office.

Senior Citizens Real Estate Tax Deferral Program

Property Tax Deferral

Allows qualified senior homeowners to defer all or part of property tax and special assessment payments on a principal residence.

Qualified senior homeowners meeting state eligibility requirements.

County & Town Resources in Illinois

Choose a town to see senior centers, meals on wheels, parks, and other local resources near you.