The Springs at Simpsonville

4.5★★★★★40 reviews on Google

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  Jerry Stevens

  ★★★★★ 5 years ago

  My mother lived here from the very start of the pandemic in March through September. Because state regulators prohibited visitation the entire time, we had an Echo Show in her room (Alexa) that permitted us to check-in with my mother via video chat at will. It is testimony to their confidence in the caregivers that unlimited video interaction was not only permitted but encouraged. They would even turn it back on when my mother would accidentally turn it off. We were able to see that she was very well taken care of by very kind staff members. They do a great job of getting residents out of their rooms to the outdoors when possible and keep them engaged. We recommend The Springs at Simpsonville without reservation.

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  Natalie D

  ★★★★★ 12 months ago

  I cannot say enough about how amazing The Springs in Simpsonville is. My dad spent the last month of his life there on hospice care, and every single person — from Kari, Varesa Phyllis, Patricia, Carmen, Leigha, and so many others — was truly like an angel walking on earth. The level of care, compassion, and love they gave my dad went above and beyond anything I could have hoped for. They didn’t just care for him, they cared for us as a family. No matter how many questions I asked or how many times I texted to check in, they never once made me feel like a burden or an inconvenience. Instead, they treated me with kindness, patience, and warmth, always making sure my dad was comfortable and at peace. The Springs made one of the hardest times of our lives a little lighter because of the way they wrapped us in support. I will forever be grateful for them and the beautiful way they cared for my dad in his final days.

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  Pat Brigman

  ★★★★★ 3 months ago

  Independent Living Apts 1-3 behind the Main Bldg.

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  steveandannette estrem

  ★★ 8 years ago

  My mom lived at the Springs over 3 years. We never doubted she was being well cared for. The staff was always available for questions and input, her time there was filled with good, wholesome, stimulating activities, and I would add that there was never an abuse of using satellite television shows for entertainment and passing the time. The people in administrative positions took an active interest in her and her well-being along with the staff. Her individual needs and habits were paid attention to. Our family would highly recommend The Springs to anyone seeking a place for their loved one.

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  Lori Stuck

  ★★★★★ 8 years ago

  My parents moved here in 2017. My family has just been through a very difficult period. My dad entered hospice in June, 2018. His greatest wish was to continue to care for my mother who is in a wheelchair and suffers from dementia. The staff at the Springs worked with me and hospice to do everything we could to make that possible. Throughout I worried what will happen with mom? There were no open beds in the Special Care unit. I really wanted her to stay there but being a planner I worked out my Plan B, despite Ashley telling me not to worry, it always works out. They did! a few days before my dad passed I was told a bed was available and was hers if I wanted. My mom was able to stay in the room with my dad until the day before he passed. Having friends who have been dealing with similar issues at other facilities I realize that this is not necessarily the response you would get. We love the family atmosphere and genuine heartfelt care all the residents receive.

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