Adara Home Health – Mendota Heights, MN

3.7★★★★★3 reviews on Google

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  Artfulness Studios

  ★ 2 years ago

  We could not be more DISPLEASED and DISGUSTED with Adara Home Health. They were contracted by the Veteran's Administration to help our disabled vet relative. The nurse case manager showed up at the his apartment, but wouldn't take his vitals or set up his meds or do anything to help him because she said his apartment was too dirty (something we were working on helping him get cleaned up). The nurse had the option of helping him out in the indoor courtyard of the apartment building to do his vitals and set up his meds, but wouldn't even do that. Adara used to provide homemaker services to help people clean their homes, but they don't do that anymore (but didn't bother to tell the VA that when the VA contracted them to help our relative). We spoke with the supervisor who provided nothing but incredibly lame excuses...she said because the vet's toilet wasn't working properly in the apartment, it presented a "health and safety issue", along with soiled clothing laying on the floor. What the hell does a slow flushing toilet or dirty clothes have to do with an in-home nurse setting up someone's meds or taking their vitals??!! If you're looking for shoddy unreliable services, then by all means use Adara. It's disgusting that the Veteran's Administration contracts with this terrible company.

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  Elizabeth P

  ★★★★★ 3 years ago

  I cannot express enough how pleased I am with ADARA Home Health. As a Health and Wellness Director, it is crucial for me to ensure that my residents receive the best possible care when they transition back to their homes. ADARA has consistently exceeded my expectations, making them my top choice for all of my residents' home care needs. First and foremost, the ease of admitting residents to ADARA is unparalleled. The entire process is streamlined, efficient, and hassle-free. Their staff is knowledgeable, accommodating, and always willing to answer any questions or concerns promptly. It's evident that they truly care about providing a smooth transition for our residents, making the entire admission process stress-free for both the residents and our team. One of the standout qualities of ADARA Home Health is the exceptional friendliness and warmth displayed by their staff members. From the moment we started working with them, their team has gone above and beyond to create a welcoming and supportive environment. They treat each resident with the utmost respect, compassion, and dignity, ensuring that their individual needs are met with care and empathy. It's incredibly reassuring to know that our residents are in the hands of such compassionate professionals. Communication is a vital aspect of any successful home health care service, and ADARA truly excels in this area. Their communication channels are open, transparent, and proactive. I've been consistently impressed with their responsiveness and willingness to keep me informed about the progress of each resident's care plan. They provide regular updates, promptly address any concerns, and maintain a strong line of communication with both the residents and our team. This level of communication fosters trust and ensures that everyone involved is on the same page, working towards the best possible outcomes for our residents. Overall, I wholeheartedly recommend ADARA Home Health. Their commitment to excellence shines through in every aspect of their service. From the ease of admission to their friendly and compassionate staff, and their outstanding communication, ADARA has become an invaluable partner for our community. I am grateful to have such a reliable and dedicated home health care provider that consistently goes above and beyond for our residents. They deserve every bit of the 5-star rating and the highest praise.

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  Jean Cheskis

  ★★★★★ 4 months ago

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