A Better Solution In Home Care – Boise, ID

4.7★★★★★55 reviews on Google

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  Abby Smith

  ★★★★★ 6 months ago

  I have worked with ABS for going on 3 years, I have worked in many facilities and other in-home agencies. None compare to ABS. Rhandi and Allie are some of the most genuine people; not only do they understand sometimes life happens, but they work with you to help in any situation. Most places see caregivers as low man on the totem pole; at ABS they make it known we as caregivers are essential and vital to the company. All the clients I’ve been with have been amazing and I have built very close friendships from it. Here at A better solutions the saying “we are family” really means something. Forever thankful for Rhandi and Allie!!

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  Chandos Lough

  ★★★★★ 7 months ago

  I started with this company almost 2 years ago, to start a new career path. I had been eith a different "Cooperate American Job" for 7 years and the values and integrity weren't there. When I started this job, my dad had just passed away from Alzheimer's. 3 days before he passed he gave me some of the best advice I had ever received and it was when he was clear-minded. He told me to "choose a job, where I feel rewarded and serve others. It'snot about money, it'sabout choosingto share your servants heart" BEST ADVICE EVER!!! I left, and I work and serve where I feel like I have done something so special in somebody else's life and serve them, that I feel like I feel rewarded when I clocked out. I am so glad that I took his advice. This truly is one of the greatest jobs I have ever done in my life. Each client I work with is absolutely amazing and I look forward to going to work everyday!!! Rhandi, Alli, and Morgyn are wonderful to work with in the Office. You choose your schedule too. If you have a servants heart and are full of love and integrity, this is the Company to work for.

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  Star Mal

  ★ 7 months ago

  Was currently employed with them Friday morning. My daughter took off and I could not find her called her in as a runaway. The next time I checked my schedule I was completely unavailable. Seems they had no concern as an employee or No regard for my missing child.. when I went to ask the office what was going on they called it a no-call no show. Are you kidding me? My child was missing could have been in harm's Way. You think I had time to make a phone call and say hey. I really can't find my child. I've worked for other companies that had more concern in regard for human life. And they ask you to treat their clients like family but they don't even treat their employees as such. Their hiring process is garbage. I told them I needed some brushing up on some things I hadn't done in a long time. Although I've done this job for 8 years consistently. They don't do any real training upon orientation. They sent you in front of a desk with papers and read a slideshow to you. I wouldn't recommend this company. Not to mention, I thought about giving my two weeks a weekend after hearing clients complain about how faulty the office can be.

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  Lisa Owens

  ★★★★★ 10 months ago

  We just started using A Better Solution to help my mom with in-home care a few days a week. Abby is my mom's main person and she is just the best. She has been so helpful and kind to my mom. I really appreciate that we have one main person who is there for my mom. I would highly recommend A Better Solution for your in-home care needs.

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  Brian Nelson

  ★★★★★ a year ago

  We used A Better Solution for about 18-months to supplement care for my mother. First off, the leadership team of Ally and Randi was professional as well as empathetic to our needs. They listened to our challenges and provided care providers that blended in well with our unique needs. Throughout our time using their service, Ally and Randi were great. The care providers that came to the home were all very good and exceeded our expectations. This was the first time we’ve used a service such as this and carried some trepidation with having a stranger come into the home. Every provider who came went straight to work, knew the status of my mother before hand and only needed a little bit of direction to seamlessly take over. They provided bathing, dressing, tooth brushing, nail care, and even helped with physical therapy exercises. Our last provider, Kai, seemed to brighten the room as well with her positive attitude and gentle care of my mother. I’m very grateful for what they have done for my family.

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