How to Choose the Right Home Care Agency for Your Loved One

Choosing a home care agency is one of the more consequential decisions a family makes for an aging parent or loved one. Here's what to look for.

Ask how caregivers are matched and supervised

A good agency does more than staff a shift. Ask how caregivers are selected for a specific client, how often a supervisor checks in, and what happens if a caregiver is unavailable.

Get specific about services and coverage areas

"Home care" covers a wide range, from a few hours of companionship a week to 24-hour live-in care. Confirm exactly which services an agency offers in your town before you commit.